4/10 (不満)
Michael
カップルで旅行
2025 年 10 月 29 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel itself was nice. But their advertising was very misleading. When we arrived we were told the pool had been broken for "several weeks" but would be fixed within a day or two. It never got fixed. So no pools (they were both broken), no restaurant for dinner, no bar. We were never warned there was no pool or bar or restaurant until we arrived.
The staff were very nice and friendly, the room was fantastic, the food (for breakfast) was good but limited. It forced us to leave the hotel and do a 20 minute walk into town each day as the hotel had zero amenities. So we had to pay to go use pools in other hotels. Bought drinks at other places. Bought dinner at other places. Basically this hotel was nothing more than a room and a 20 minute walk from town and an hour walk from Playa D'amour.
I would recommend any of the other hotels closer into town, and do not book here unless you can confirm the amenities are working. Nothing worse than booking a hotel in Mexico and having a week of 35 degree weather and no pool to cool off in.
Very disappointed
Michael
2025 年 10 月に 7 泊滞在
