Santa Elena Vacations

"The staff was very helpful and courteous, five stars. The rooms were clean, the breakfast and dinner (a little on the pricey side) were ok. The location is excellent, less than a five minute walk to the Uxmal ruins. Overall, we had a very nice stay."

"Do NOT follow Google Maps directions to this hotel if you are driving on Highway #261. Coming from Merida/Muna direction, you will find the new road/driveway to the hotel on the right, just before the Uxmal site/Hotel Hacienda Uxmal Plantation. There is a new sign noting "Hotel" This new hotel is fantastic! It starts with the drive in, through the jungle, on the new road/bike path. Watch for animals on the road. We saw many deer, iguanas and a coati. We were greeted at the front door and...

"Excellent location."

"Great breakfast to start the day. Jose is a great server and made the best limon margaritas we had on the trip. Restaurant menu was excellent balance of food we knew and with a Mayan twist. Owner Amy Jo was welcoming and on site to offer suggestions and support for the area. Thank you"

"Room has windows on all sides, and mine had other rooms all around. Folks were walking around at night and early in the morning with lights. I didn’t sleep well. Breakfast was fine, but not great. "

"The uxmal ruins were way better than the Chichén Itzá. The staff were very good. The best part was seeing the ruins from our window. We had room 321 and got to see the sunrise over the ruins. Absolutely beautiful!!! Would come again!"

"This is a excellent, clean, and modern hotel with kind and helpful staff. However I had a major issue with booking on Expedia! Once I confirmed the booking (pay upon arrival) the hotel messaged me and demanded I issue them a 50% deposit outside of the Expedia app in order to hold the booking for me if I arrived any later then the 3PM check-in time. This is highly irregular behavior and totally unprofessional. I have never had any other hotel do this anywhere in the world."