Quality Inn & Suites, Santa Cruz Mountains

2.5 star property
Riverfront hotel in Ben Lomond with free parking

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Quality Inn & Suites, Santa Cruz Mountains

Photo gallery for Quality Inn & Suites, Santa Cruz Mountains

Outdoor pool
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Breakfast area
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Overview of Quality Inn & Suites, Santa Cruz Mountains

8.0

Very Good

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The price is ¥13,619
Price available on 2024/3/31

Explore the area

95005, CA, Ben Lomond, 9733 Highway 9
  • Popular LocationTyrolean Inn Restaurant2 min walk
  • Popular LocationCoffee Nine4 min walk
  • Popular LocationFelton Covered Bridge Park7 min drive
  • Popular LocationHenry Cowell Redwoods State Park8 min drive
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Room options

Standard Room, 2 Queen Beds, Non Smoking

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Ben Lomond

Located in Ben Lomond, Quality Inn & Suites, Santa Cruz Mountains is in the city center and on a river. Santa Cruz Beach Boardwalk is a popular attraction and the area's natural beauty can be seen at Monterey Bay and Capitola Beach. Roaring Camp Railroads and Monterey Bay National Marine Sanctuary Exploration Center are also worth visiting. Enjoy the great outdoors with hiking/biking trails and mountain biking, or hop on a moped rental nearby and explore all the area has to offer.

What's nearby

  • Henry Cowell Redwoods State Park - 8 min drive
  • Roaring Camp Railroads - 11 min drive
  • Ocean Street - 17 min drive
  • Santa Cruz Beach Boardwalk - 21 min drive
  • Mystery Spot - 23 min drive

Getting around

  • San Francisco Intl. Airport (SFO) - 78 min drive

Restaurants

  • McDonald's - 11 min drive
  • Starbucks - 12 min drive
  • Trout Farm Inn - 8 min drive
  • Henflings Tavern - 7 min walk
  • Otoro Sushi - 12 min drive

About this property

Quality Inn & Suites, Santa Cruz Mountains

Hotel by the river
Quality Inn & Suites, Santa Cruz Mountains provides amenities like a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Bike rentals, RV/bus/truck parking, and an electric car charging station
  • Express check-out, express check-in, and smoke-free premises
Room features
All guestrooms at Quality Inn & Suites, Santa Cruz Mountains feature thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 37-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and on-request microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Microwave on request
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Santa Cruz Mountains
Quality Inn Santa Cruz Mountains Ben Lomond
Quality Santa Cruz Mountains
Quality Santa Cruz Mountains Ben Lomond
Quality Inn Suites Santa Cruz Mountains
Quality Inn & Suites, Santa Cruz Mountains Hotel
Quality Inn & Suites, Santa Cruz Mountains Ben Lomond
Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond

Frequently asked questions

Does Quality Inn & Suites, Santa Cruz Mountains have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Quality Inn & Suites, Santa Cruz Mountains?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites, Santa Cruz Mountains on Mar 31, 2024 start from ¥13,619, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites, Santa Cruz Mountains pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Inn & Suites, Santa Cruz Mountains?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites, Santa Cruz Mountains?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites, Santa Cruz Mountains?

Check-out is at 11 AM.

Where is Quality Inn & Suites, Santa Cruz Mountains located?

Located in the heart of Ben Lomond, this hotel is within 6 mi (10 km) of Luminescence Healing Haven, Felton Covered Bridge Park, and Henry Cowell Redwoods State Park. Roaring Camp Railroads and Ox Trailhead are also within 6 mi (10 km).

Quality Inn & Suites, Santa Cruz Mountains Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 278 out of 747 reviews" "
Rating 8 - Good. 283 out of 747 reviews" "
Rating 6 - Okay. 114 out of 747 reviews" "
Rating 4 - Poor. 41 out of 747 reviews" "
Rating 2 - Terrible. 31 out of 747 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan, FOuntain Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Relax in the quiet and peace of the redwoods. Older property but they do their best to provide excellent service.
Stayed 1 night in Mar 2024

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty gross property and rooms with other people’s pubic hair around room and sink. Management clearly cuts corners on cleaning and maintenance. Shower head still broken after two months. This place is a total dump! Completely dishonest management, they will charged your card three time your reservation cost immediately and then add unauthorized fees while taking days to return hundreds of dollar’s, Do not use a debit card. They don’t have breakfast, only coffee and rancid orange juice cause their cheap, then they lie about it, give me a break, you can get oatmeal and bread for toast a block away at the store. Dishonest management will scam you out of money! Ef this place !
Stayed 1 night in Jan 2024

10/10 Excellent

Tessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very comfortable!
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, relaxing, friendly staff

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and mostly quiet
Relatively peaceful stay. Check in was easy. The sheets were clean though visibly stained. The staff woke us up at 7am yelling outside the window. The blankets were not warm enough for the 30s F weather which is not horrible since there is a heater. However would be more comfortable with thicker materials at least being available in the closet if not on the bed. Office friendly on the phone though in person they glared at us until we greeted them. 4 star stay. All these things are the reasons why it wasn't 5 stars.
Stayed 1 night in Dec 2023

4/10 Poor

Alan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a dump. Outside stairs and area filthy. Really bare bones room with just one lamp and no desk type surface. Breakfast is a joke. The only thing hot available is toast or instant oatmeal. We'd have been better off at a motel 6 and not spent $300!
Stayed 1 night in Oct 2023

10/10 Excellent

Todd

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean. There is a castle next door
Stayed 5 nights in Oct 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Mimi

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Liked the site, but not the very used look of the property.
Stayed 2 nights in Oct 2023