サンズ パレイル ホテル

「Great stay 」

「Arrived a bit early and our room was ready. Everything was clean and the AC worked well. Pool looked nice, didn't get to use it. Loved having the Lemon Bar right there and just a short walk to the beach. Loved the charm of the property and vibe of Neptune... well definitely be back for a longer stay. If i had one wish, it would be that room keys also worked on the sliding doors so that you could exit and lock from the back. 」

「No propely running water, toilet did not work. Door to room had issues opening. Staff did nothing about it. 」

「Didn’t eat breakfast. Restaurant needs a few more healthly options. 」

「Parking was great. There were no pans or utensils but the kitchen was a great feature.」

「Berry good 」

「I did NOT see a beach view which totally confused me.This was the reason I choose this property but was disappointed.Breakfast was average but I did enjoy the cookies 🍪. Staff was amazing!」

「This is a beautiful and clean hotel. We wished we could have stayed longer. Great staff and the rooms were very clean and the bed was comfortable. They even had a laundry room that we could use. I will be looking for TownePlace Suites from now on.」

「I am truly disappointed in this entire transaction. The hotel was booked back in July of 2022. Sometime during the hotel closed in January 2023 and no notification was sent to me letting me know about this. I was super lucky to be able to pivot and find another room at a different location. I wish there had been some communication about the closure. Hotels.com did come through in getting me a refund. 」

「Great location」

「Property is great! Great overnight when boarding a cruise ship the next day. Shuttle service is fantastic!」

「The night gentleman who registered us was very friendly. 」

「The location was ideal, right on the ocean and walkable to many bars and restaurants and Walgreens. The breakfast was great and lasted until 10 am. Parking was essy, which is huge at the beach. Beds were comfortable, tv was large and balcony was awesome overlooking the beach.」

「I am very glad that I stayed here. The staff is friendly and proactive in greeting guests. It makes such a big difference in the hospitality experience. Everyday I had a great interaction. Major kudos to everyone!!!」

「We were extremely pleased with our room and the breakfast. The staff was fantastic & very helpful at every turn :) 」

「I have to say that the beds were the most comfortable I have ever slept in. Would love to know the brand.lol Staff was extremely friendly and accommodating. Will definitely stay here again」

「I stayed while the hotel was under renovations but it was still a nice visit overall. I was in an older room but it was clean, comfortable and taken care of. The place was quiet and the staff were friendly and helpful. It looks like it will be very nice when its all upgraded. Plus amazing restaurant right next door. 」

「Room decor could use an update. Wasn't a small desk/table for computer use. Room clean, decent breakfast.」