We stayed at this property for two nights while attending an event at the sports complex nearby. The entire hotel was flooded with tons of loud and noisy kids who were running up and down the halls and swearing half of the night. While we were gone throughout the LONG day at the event, we did not receive any cleaning service whatsoever. When we returned we realized no one had come to our room to make the beds, replenish the towels, or freshen up the room whatsoever. When we called down to the front desk, they said we had to specifically request maid service if we wanted it. This was NEVER told to us and not written anywhere on any of the documents we found in the room. When we requested at least a few more towels so we could finally shower after a long day, we waited over an hour and no one came. We then had to call the front desk again to request towels and they said the staff was too busy and now on their lunch break…this was at 9:30 PM. Finally, after another 15 minutes, someone did arrive with towels and almost seemed disappointed to not be getting a tip. Unless forced (due to another sporting event) I never would come here again. I understand it is near Cedar point and very expensive due to it being peak season. I also understand that staffing is an issue for lots of businesses. However, when I’m going to spend over $700 for a hotel for 2 nights, I would at least expect my room to be cleaned in the very least OR to be clearly told, we had to request the service.