2/10 (非常に不満)
Bob C.
2025 年 10 月 15 日
気になった点 : 清潔度
This place bites, literally.* Infested. Each morning I awoke with bites on my body. A few at first, then more and more (windows were closed; not mosquito season). I contacted the management the third day and sent photos. They said they didn't have problems like that. I eventually asked for a 50% refund to cover the costs of treating all my clothing and belongs on my return. They responded "Could it be that you brought and will take the living beings (we don't know which ones) that caused the bites?". What's important to note here is that they seem to believe not only that I brought an infestation with me, but that it left with me.. they visually inspected the place but did not treat it! So good luck to everyone!* No keys. Check in was a disaster. They have a vending machine that dispenses the keys, but the code they provided didn't work. I called the number on the vending machine, it didn't work. I called the number they had provided via emails, it went to voice mail. I ended up calling VRBO and they raised the management which reset the code. This was late at night on a Saturday... 1.5 hours of stress and running around in the dark! * Lies. I had heard that to reduce congestion, San Sebastian has some free parking lots on the outskirts of the city. I asked the management about this before arriving; they wrote "You cannot park free in the street and there is no option to park oustside the city." -- but this was a lie - there is convenient, free parkin
Bob C.
2025 年 9 月に 6 泊滞在