This hotel is lovely inside. The on site restaurant is less expensive than surrounding restaurants and the food is good. The hotel staff is extremely accommodating and friendly. Rooms were super clean.
Meghan
2024 年 6 月に 4 泊滞在
10/10 (非常に良い)
Carol
カップルで旅行
2024 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pleasant place and had local building style which we liked .
Everything worked there and we also had a good free breakfast at their restaurant .
Good location for visiting the town -and they had a lovely spot to sit and wait for our many tours .
Recommend !
Carol
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
Jessica
家族旅行
2024 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an amazing stay and can’t wait to come back. Our only regret was that we did not stay for longer!
Jessica
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
Christiany
グループ旅行
2024 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Aventura, trilhas e muita foto linda!
Experiência incrível, todos os funcionários muito atenciosos. A única questão é que essa época é mais quente e o quarto não tinha ar condicionado, o que tornou a estadia um pouco complicada na hora de dormir, o quarto também muito escuro, mas entendo a situação uma vez que a cidade de São Pedro do Atacama a energia seja uma coisa escassa em toda a região.
Christiany
2024 年 2 月に 7 泊滞在
8/10 (良い)
Mauricio
2024 年 2 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bueno
Limpio. Cambio toallas frecuente. Cambio sábanas a pedido.
Mauricio
2024 年 2 月に 4 泊滞在
10/10 (非常に良い)
Iris
カップルで旅行
2024 年 1 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unser Aufenthalt war super. Selten so eine saubere und freundliche Unterkunft gesehen. Das WIFI könnte stärker sein aber insgesamt war es super. Auch das Restaurant in der Anlage war super lecker. Auch super Frühstück mit hummus und Obst.
Iris
2024 年 1 月に 3 泊滞在
2/10 (非常に不満)
Rupesh、IRVINE
家族旅行
2024 年 1 月 4 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here for 2 nights and the was the worst hotel we ever stayed due to the bad attitude of the owner.
1. Attitude of the owner on
-the bathroom toilet issues:
Issue: We arrived at the hotel in the evening after a long day from Punta Arenas and they assign us room 8. the toilet bowl does not work. they mentioned they will send somebody. 30 minutes later nothing. the guy arrives after repeated follow ups and then says he cannot fix it since there is a power outage and no water. I got to the reception to change the room,
Response:
-the staff says he can give another room but i have to move back to this room the next day and then transfers the phone to the owner. She is so rude and says she cannot do anything since the hotel is sold out..as if she was doing us a favor for letting us stay there and we have to understand the problem.
- On top of that their generator was not working. She told me that we can go and find another hotel since it is not her problem since there is a power outage and they cannot fix the toilet till it comes. Nor can she give us another room for 2 nights. We stayed back and the alternative room offered was even more gloomier.
2 Rooms: the ventilation is very poor with one window and no AC. It made me sick all the time we were in the room. Had to keep the doors and window open if we needed to breathe. There is something wrong with the air quality inside the rooms.
3. Service: awful
I would highly recommend to stay away from this property.