San Luis Vacations from ￥121,870

Nice and clean staff very courtesy good amenities

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

Room was clean, staff was friendly. The $ for meals was an added bonus. The biggest negative was the fact our room had NO seating except for the bed! When I inquired they just said they don’t have chairs/tables in the room. They didn’t specify as to what rooms might have them. I found it very odd since the room was very large even with a king bed there was plenty of room for at least a chair. Couldn’t bring food back unless you wanted to sit on the bed or on the floor. Would not stay again for that reason.

I will be back every time i coms to vegas the staff is wonderful

Eveything was perfect. I have stayed at alot of places in vegas and this was well worth the money. Will stay again.