Although the house is nice and located in a lovely community our stay was not relaxing.
The next door property was constantly doing construction. Other neighbors as well but literally the next door neighbor was using hammers, saws, and extremely loud drilling or nail guns. Trying to relax with all the noise was nearly impossible. All our family videos had construction noise in the background. In addition to the ongoing construction noise there were two days we were unable to use the jacuzzi in the evenings as it was not warming up. Laura the concierge assistant came with a technician on two occasions to try to fix it, they’d turned it on for us and said it would warm up which it did not. The technicians finally got it to work on the third day. The AC in the smaller master was not cooling for a couple days, we were unable to sleep there as it was too hot. When I reached out to the host about the construction noise she said it was out of her control. I understand, however I do think she should have mentioned the ongoing construction on the listing description. If we had known there was construction next door and across the street from the property we would not have stayed there. Laura (Águeda’s assistant) was lovely and very apologetic for the issues we encountered, the host Águeda was not. I’ve stayed at many rentals throughout the years, I have never had a negative experience until now.