"No Heat, No Host Communication and Awkward. We got lucky with check in that the daughter answered the door and let us in. We never saw the host. I thought this was more of a hotel or bed and breakfast than a room in someone's house as it was. We ordered a double room and it was three rooms on the third floor of the property (One being the daughter of the hosts room) and two rooms that we did stay in and a shared bathroom. The daughter did not share the bathroom but it was clear it was hers usually. The pictures show a de-cluttered cuter version of what was there. They are storing (and not in a cute way) there things in these rooms too. Downstairs there was a very small room with a couch I suppose we could have used but it was awkward. We never really saw anyone and never the host the entire stay. I messaged the host twice and never heard back. We wanted wine glasses and for them to turn ON the heat. Yes, there was no heat! It was so cold we didn't want to shower! I think it had to be 55 degrees in there. I expected quaint in San Gimignano for this price, but this was not a comfortable stay. "
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