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The Donatello

3.5 star property
Hotel with full-service spa, walk to Union Square

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your current months are May, 2024 and June, 2024.
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June 2024

Photo gallery for The Donatello

Lobby
Property amenity
Exterior detail
Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV, DVD player
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
94102, CA, San Francisco, 501 Post St
  • Popular LocationMoscone Convention Center16 min walk
  • Popular LocationOracle Park3 min drive
  • Popular LocationPier 394 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)23 min drive
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Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV, DVD player

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.6/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby sitting area
Chancellor Hotel on Union Square
Free WiFi
Business services
Bar
Housekeeping
9.4 out of 10, Exceptional, (1855)
The price is ￥21,020
per night
May 29 - May 30
Chancellor Hotel on Union Square

About the neighborhood

San Francisco

In the entertainment district, The Donatello is in Union Square, a walkable area in San Francisco with great shopping. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore San Francisco Bay and Presidio of San Francisco. Check out an event or a game at Oracle Park, and consider making time for California Academy of Sciences, a top attraction not to be missed. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our San Francisco travel guideOpens in a new window

What's nearby

  • Union Square - 2 min walk
  • Westin St Francis Hotel Glass Elevators - 3 min walk
  • Moscone Convention Center - 16 min walk
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 24 min drive

Restaurants

  • Pinecrest Diner - 2 min walk
  • Pacific Cocktail Haven - 2 min walk
  • Clock Bar - 3 min walk
  • Cocobang - 2 min walk
  • Little Sheep Mongolian Hot Pot - 2 min walk

About this property

The Donatello

Hotel near Moscone Convention Center
Union Square and San Francisco Museum of Modern Art are located near The Donatello, which provides a rooftop terrace, dry cleaning/laundry services, and a bar. Indulge in a massage and aromatherapy at the onsite spa. The on-site restaurant, Zingari, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a sauna.
You'll also enjoy perks such as:
  • Limo/town car service, valet parking (surcharge), and express check-out
  • Massage treatment rooms, a front-desk safe, and a porter/bellhop
  • ATM/banking services, a billiards/pool table, and luggage storage
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 94 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels and DVD players
  • Separate sitting areas, kitchenettes, and mini fridges

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zingari

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Built in 1959
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 57.0 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

Frequently asked questions

Is The Donatello pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Donatello?

Valet parking is available for USD 57.0 per night.

What time is check-in at The Donatello?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Donatello?

Check-out is at 10:00 AM.

Where is The Donatello located?

Located in Union Square, this spa hotel is within a 15-minute walk of Union Square and San Francisco Museum of Modern Art. Moscone Convention Center and Embarcadero Center are also within 1 mi (2 km). Powell St & Post St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.

The Donatello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1003 reviews" "
Rating 8 - Good. 223 out of 1003 reviews" "
Rating 6 - Okay. 49 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KULWANT

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amenities
Stayed 2 nights in Mar 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very friendly
Stayed 2 nights in May 2024

10/10 Excellent

Naveen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Has somewhat of old san fransisco charm. Staff is absolutely amazing. Alexendria at the reception was very helpful and professional. Carlos was also very kind and helpful. The rooftop club has Beautiful views and its a wonderful space to relax with complimentary tea, coffee, and hot chocolate. The location is very central. We thoroughly enjoyed our stay.
Stayed 2 nights in May 2024

10/10 Excellent

Gwendolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, comfy bed, very good location. I would recommend to everyone.
Stayed 3 nights in Apr 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning ladies were extremely nice!
Stayed 3 nights in Apr 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, amenities
Bell boys were great very helpful.
Stayed 3 nights in Apr 2024

4/10 Poor

James

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the lounge on the top floor was spectacular. The stay was ok but we were in a room with a window that had a broken hook or clasp so had a 1" gap without closing. Between a concert ending (at August Hall) and the garbage and EMS trucks wailing all night it was unbearable. When reporting this at 6am I was just given a shrug and a question as to what time I was going to check out.
Stayed 2 nights in Apr 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 2 nights in Apr 2024

10/10 Excellent

Bryan, Buckeye

Nice hotel, things were clean and the staff was friendly.
Stayed 2 nights in Apr 2024