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"The staff was great and the rooms are very clean. The staff was very helpful when I had a question about anything also the food was great as well. This was a perfect Hotel for me!!!"

"Awesome Staff!!! From front desk to the concierge to room staff and restaurant- great staffs make great experiences! Kudos to folks at the buffet for ensuring that we had everything we needed always!!! Looking forward to our next stay!"

"Pros: Great and friendly staff. Great breakfast buffet. Our room is cleaned well. There is an in-house guest shuttle service going to and from Pueblo Verde Outlets and SM Seaside. Cons: Check-in process takes awhile but the check out is easy. Some areas like outdoor’s big round table needs repair. You can see the wrinkling of the wood from being wet."

"We stayed 3 nights in Plantation Bay, and I have to give a shout out to Ms. Glaze at the front desk! She explains everything clearly and with kindness. She was patient enough to answer all the questions and very polite. Give her a raise or acknowledge her professionalism and most of all, her way of letting us all feel very welcome. She's part of the reasons why I extended for another night and even booked additional room. Please award her or promote her! However, we did not like the attitude and demeanor of the guy that was assigned in paddle boarding. He was very arrogant and mean. He needs to undergo training and make sure that he makes the clients feel welcome. He was very rude and made our paddle boarding experience not so nice. He was just rude and mean. Teach the guy to be at least,friendly. Even my nephew refused to do paddle board one more time because he said, the guy is mean. We had it November 26th, figure the guy assigned that time & have him undergo serious training on how to deal with clients with respect. "