「Overall, the experience was relaxing and what I expected, except for the keys not working during my entire stay, having to speak to a concierge to get a parking permit, and not enough luggage carts available. 」
「Reps were pretty friendly and helpful, rooms very clean and comfortable, we had a very good experience definitely coming back and been that we had a party of 6 is a plus.」
「I thought this property felt safe ,with the police cameras and security. It was clean and very upscale . The room was so nice and really 5 star type hotel
The pool and jacuzzi was excellent . The staff were professional and went above and Beyond to help my accommodations needed. November the Assistant Manager made it happen. Not only did she welcome me with a professional greeting. She had everything ready for my check in. The process was very smooth. And all I can say is this hotel had...
「First they were great about us checking in late! The front desk person Chris was very nice and informative! Also, very helpful! It was clean, and spacious! The breakfast was very good and simple. Will def be using this hotel on all of our SW trips. 」
「Have stayed at this location multiple times over the years. Hotel was remodeled and updated was always very convenient to Sea World and multiple attractions. A bit of road construction in the area but still easy in and out. 」
「Staff was very professional and attentive. Property was very well kept. Room was very elegant. Clean, comfortable and spacious. Breakfast was very good. Varied and fresh.」
「The only thing i did not like about this property was having to pay for parking. I do not think you should charge to park at your own property...you have plenty of parking availability. So when i arrived i had to put a 50$ deposit for a 5$ parking permit which i was not aware of before hand. 」
