4/5 Good
Monica
Traveled with partner
Oct 13, 2021
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2021
Portobelo Plaza de las Americas
Photo gallery for Portobelo Plaza de las Americas
Overview of Portobelo Plaza de las Americas
Portobelo Plaza de las Americas
4.1/5 Very Good
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
880001, San Andres, Avenida Las Americas 1A-101
Explore the area
- Spratt Bight Beach5 min walk
- Coton Cay6 min walk
- Islote Sucre15 min walk
- San Andres (ADZ-Gustavo Rojas Pinilla Intl.)3 min drive
Choose dates to view prices
About this area
San Andres
Portobelo Plaza de las Americas is located near the beach and in an area with good shopping. First Baptist Church and Island House Museum are local landmarks, and the area's natural beauty can be seen at Spratt Bight Beach and Islote Sucre.
What's nearby
- Spratt Bight Beach - 5 min walk
- Coton Cay - 6 min walk
- Paintball San Andres - 7 min walk
- Islote Sucre - 15 min walk
- Punta Norte - 5 min drive
Getting around
- San Andres (ADZ-Gustavo Rojas Pinilla Intl.) - 1 min drive
Restaurants
- Onsite dining venue – Serves breakfast.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- 24-hour drop-off airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Fitness center
- Outdoor pool
Family friendly
- Laundry facilities
- Outdoor pool
Conveniences
- Elevator
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Business services
- Business center
- Conference space (323 square feet)
- Meeting room
Outdoors
- Pool sun loungers
- Pool umbrellas
- Terrace
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
Bathroom
- Free toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- Cable channels
- Flat-screen TV
Food and drink
- Minibar
More
- Desk
- Phone
- Safe
Similar properties
See similar properties
San Andres
Pool
Hotel
Business friendly
Washer and dryer
Guest rating 4+
3 star
Policies
Check-in
Check-in from 3 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: COP 20000 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Property is also known as
Portobelo Plaza las Americas Hotel San Andres
Portobelo Plaza las Americas Hotel
Portobelo Plaza las Americas San Andres
Portobelo Plaza las Americas
Portobelo Plaza Las Americas
Portobelo Plaza de las Americas Hotel
Portobelo Plaza de las Americas San Andres
Portobelo Plaza de las Americas Hotel San Andres
Frequently asked questions
Overall score and ratings
4.1
Very Good
4.4/5
Cleanliness
4.1/5
Staff & service
3.9/5
Amenities
4.3/5
Property conditions & facilities
2/5 Poor
Barry, Hoboken
Oct 1, 2021
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Sep 2021
1/5 Terrible
Mario
Traveled with family
Sep 27, 2021
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021
2/5 Poor
Richard
Traveled with family
Sep 24, 2021
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2021
5/5 Excellent
Victor M
Traveled with partner
Aug 25, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021