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"Great Breakfast!"

"Very easy to access to bus and train services "

"Not like the p"

"Property and hot springs were so good!"

"Perfect off the plane and a room to get right with the world "

"All was good"

"We paid a premium price for a premium hotel room for three days. Unfortunately, the air conditioning did not work properly in any of the three rooms we were moved to. We set the AC at 70 degrees. In the first room, I woke up in the middle of the night hot and the room was 78 degrees. I had to open the sliding glass door to cool the room down. When they concluded that they could not fix the AC, they had us move to a new room. The next room had the same issue. Another miserable night. They then had us move again. In an effort to "compensate us" for the inconvenience, they moved us into a slightly larger room and provided a van service to the cruise terminal. Unfortunately, the third room suffered the same issue, to a slightly lesser degree. My wife and I felt a price reduction was in order. They never offered. Very poor customer service for the inconvenience and non-working air conditioners. I should have moved hotels after the first night, but I was assured that the problem would be fixed by moving rooms. That did not occur. Breakfast and appetizer dinner were very good. That is why we stayed when we should have left. "

"The great thing about the hotel was the position at Tokyo station just 20 metres from the Nihombashi exit. "

"I love Hotel Musse Ginza because of the amazing breakfast with lots of choices. I chose savoury options such as shabu shabu, beef curry, pork hotpot. Portions were the right size. Room was clean and you cannot beat the location. Closest station is Shimbashi which was very convenient. There is a Don Quijote down the street and lots of shopping nearby. I love this hotel so much that I stayed at Hotel Musse in Kyoto. "