サマナ ベイ ツアーとアクティビティ

Overall, we enjoyed our stay very much. However, there were a few issues we’d like to share as feedback. We had previously arranged a surprise for our anniversary, but communication stopped and it was never carried out. Also, towels were not replenished despite our request. On our last morning, we also found a very large cockroach in the bathroom. We understand this may happen in tropical areas, but we wanted to inform you. We hope this feedback helps improve future guests’ experiences.

My wife and I enjoyed the property and all its amenities. The people that helped us were great from the front desk to the the butler, to the house keepers to the restaurant servers. It was a worderful experience.

Staff was friendly, but did bare minimum. Food was okay. Restaurants were good, but room service was always cold. Was told we were going to a “VIP breakfast” which ended up being a 2.5 hour sales pitch.