The hotel was beautiful! Staff were very welcoming and worked hard to ensure our stay was wonderful. Room was lovely and the amenities were great. Location cannot be beat!
2026 年 10 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Med
2026 年 10 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a first rate hotel at very reasonable prices. Great staff particularly Suzanna and Juan. The proximity to Alcazar is an added advantage. The restaurant was equally great with very delicious and creative menu. This is a must on your next trip to Seville.
2026 年 10 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
carolina
2026 年 10 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente experiencia. Hotel moderno, con instalaciones nuevas, muy buena ubicación y una atención impecable por parte de todo el personal. Sin duda, una excelente opción que recomiendo y a la que volvería.
2026 年 10 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Horacio Alberto
2026 年 11 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
De verdad no duden en reservar este hotel! Todo estuvo perfecto, desde la atención del staff, los cuartos y el roof con la mejor vista a la catedral.
Definitivamente es un hotel al cual regresaríamos y que siempre vamos a recomendar. 🙂
2026 年 11 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
kwang
2026 年 11 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk staff provided an excellent explanation. I have never had such a wonderful experience in my life. I truly appreciate their help and outstanding service.
2026 年 11 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Tayla
2026 年 10 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We could not fault this hotel, it was incredible! Super central location but very quiet. The external soundproofing was impressive, you could hear no outside noise. The rooms were beautiful - spacious and comfortable, the rooftop and pool was our favourite way to relax in
2026 年 10 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Guoxing
2026 年 9 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a new property. Everything is perfect. Room is at the top shape with modern amenities. It’s spacious with tall ceilings. The courtyard is a great place to have a drink or grab a lunch. Quiet and intimate. The rooftop is a must see. You are literarily facing the cathedral. Lie down by the pool, sip a drink, perfect for holidays. What’s most amazing is the staff here. Everyone is so hospitable, friendly, and helpful. They really have made this a home away from home. Of course, not to mention the location which is right at the center of the town. All in all, this is a great property. Hope they will keep it this way for years to come.
2026 年 9 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Noemi
2026 年 9 月 26 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Serras is a beautiful property in a perfect location, and the front desk staff were amazing. The rooftop pool and view were amazing. Unfortunately, the room experience was underwhelming for a five-star hotel.
The AC didn’t work on my first night, so I slept in the heat. There was debris on the floor when I checked in, and it was still there after housekeeping serviced the room during my two-night stay. The coffee machine spilled grounds everywhere; I left it open for housekeeping to see, but the mess wasn’t cleaned and the coffee pods weren’t replenished.
There was no turndown service on the first night, and I had to ask for water because it wasn’t replenished. I appreciated the front office staff and the property, but I expected much better room maintenance and housekeeping from a five-star hotel.