「Fantastic stay at this top-rung hotel. Given the overall pricing tier of the Chateau & Relais, the staff while friendly, at times seemed overwhelmed. Perhaps better training will help. 」
「Rien à dire. Logement propre. Nuit très calme. Personnel à l'écoute du client et très agréable avec les enfants. Boisson chaude dans la chambre. Restaurants accessibles à pieds.」
「Great rooms and bathroom size, king size beds are very nice! Just a few steps from tram stations for getting around, short walk to place de la comedie and Centre Ville for all dining and entertainment!! Felt very safe at all hours!」
「Except one, all the other staffs were very friendly and helpful. They were flexible to support me, too. The breakfast menu was simpler than expected, but after having a series of heavy, great dinner in restaurants in the city, we did not need so rich breakfast, anyway. The location was great; only a few minutes walk from Place de la Comedy; ~5 minutes from railway station; calm. In the first day, I did not why, room cleaning was done in very late time (later than 3 p.m.), but in the following...
「Friendly and clean hotel with a great bar and restaurant. Rooms have large comfortable beds and plenty of towels. Right next to the beach and away from the busy areas. There is a lovely terrace and good ambience. Recommended!」
"The location of the parking garage was confusing, and we initially parked at a nearby hotel’s parking lot by mistake. We had to go to the reception first to get proper directions. The room temperature couldn’t be adjusted and was stuck at 28°C, making it very hot. Opening the window wasn’t a good solution either, as there was loud drumming outside and construction started early in the morning right outside the window with scaffolding.
The bathroom had stains from someone dyeing their hair, and when we tried to use the toaster, it caused a power outage in the room.
Although the staff at reception were friendly, there were just too many problems overall."
