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"The front office staff were Excellent! The room was a little small but sufficient for a solo. The location was excellent as it was right in town, near many restaurants & bus station. "

"Excellent staff service! They provided plenty of amenities for kids (toothbrushes, kids' clothes and slippers for onsen, hairbrushes, etc) We love the real-time update on the TV in the room, it lets you see the crowd status at the Onsen, Restaurant and Laundry Room. It is a 5min walk to Oita train station. Within the station, there are plenty of shops for food/ shopping/ souvenirs and fun - though we spent most of our money on those goddamn claw machines."

"Nice hotel within walking distance to Takachiho Bus Centre"

"水回りが汚かったです。特に排水溝のぬめり、シャワーヘッドが黒くカビが生えていて気持ち悪くとても不快でした。"

"Comfortable room, good service, excellent gym "

"Very clean hotel right next to Oita station lots of shopping and food and easy travel but bus or train or foot . My fiance said the onsen was super nice and clean . Checking in and out very easy and fast all the staff super nice and friendly and very accommodating considering I don't speak Japanese. I have visited Tokyo, Osaka, Kyoto and Oita for a little over a week in each city. Oita was by far my most enjoyable and relaxing city I have visited. All the people very friendly, highly recommend Tennen Onsen Ariston Hotel and the city of Oita. I hope to visit again someday."

"Staff are very knowledgeable and kind."

"Bad air conditioning "