Find hotels near Saddle Mountain Park, San Antonio from ￥8,689

"The bedspread was filthy. It had not been changed out from the previous occupants and the room had a very strong bad odor like tobacco. We will not stay at this hotel again. "

"Only issue was they ran low on pool towels, otherwise everything was great"

"Excellent location Offers daily breakfast but its showing its age The bathroom doors have rust and its a bit outdated Staff is outstanding Made a reservation for 3 adults in a king size room but no pull out It was resolved in 10min This is our 3rd stay in the property "

"Clean rooms. Good breakfast."

"We recently stayed here for a short getaway with my wife and granddaughter, and overall it was a mixed experience. The room itself was very spacious, which we really appreciated, and both queen beds were quite comfortable—we all slept well. Our granddaughter especially enjoyed the indoor pool, which was definitely a highlight of our stay. However, there were a few issues that really stood out. The hot water never seemed to get hot enough, which made showers less enjoyable. Out of curiosity, I checked under the beds and found that both areas clearly needed thorough cleaning—it looked like they hadn’t been cleaned in quite some time. The most concerning moment happened on our second night when another guest was mistakenly given access to our room. That understandably frightened my wife and raised some concerns about overall guest security. Breakfast was another disappointment—we found a long hair in the scrambled eggs, which was off-putting. With that said, the comfortable beds and the enjoyment our granddaughter had at the pool helped balance things out a bit. Overall, I would rate this stay 3 out of 5 stars. With better attention to cleanliness and guest safety, this place could be much better."

"It wasn't as clean as it should be found some cigarette buds and the televisions DidNot work at all. "

"shower was dirty "

"Beds were dirty "

"When we arrived, we were told the rooms were not ready yet ( 4:30 pm). The older receptionist told us, it wasn’t her fault that she could only do so much and she was at an age where she was not going to stress out. She said the housekeeping dept had failed to do their job and the front seat he not been notified. So, after Luke 1 hour of waiting, we got our keys. By that time there were a group of people waiting in the lobby. There was only 1 elevator, we had to get dressed so we took the stairs to the second floor. We get to our room and the keys don’t work. Had to go back down the stairs again to get them fixed. The room was ok, the lighting in the restroom was not too great. Other than that it was ok"