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Hotel Alpine Palace

5.0 star property
A mountain escape where skiers glide straight from slopes to luxury: seven restaurants serve local flavors while the indoor pool awaits after a day in the snow

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Hotel Alpine Palace welcomes winter enthusiasts with ski-in/ski-out access for downhill and cross-country adventures. Guests start their day with a complimentary breakfast before hitting the slopes, then unwind in the indoor pool or explore the seven on-site dining options.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
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About this property

Hotel Alpine Palace

  • Luxury family-friendly hotel in the mountains
  • Consider a stay at Hotel Alpine Palace and take advantage of free breakfast (local cuisine), a terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Treat yourself to a manicure/pedicure, a sports massage, or a body scrub at Alpine Palace, the onsite spa. Be sure to enjoy local cuisine at one of the 7 on-site restaurants. Fitness classes are offered at the gym; other things to do include archery, beach volleyball, and snowboarding. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a playground.
  • Other perks at this hotel include:
    • 2 outdoor pools and an indoor pool, along with sun loungers
    • Limo/town car service, an indoor tennis court, and valet parking (surcharge)
    • An electric car charging station, access to a nearby indoor pool, and access to a nearby health club
    • Babysitting (surcharge), free newspapers, and wedding services
  • Room features
  • All 82 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Children's slippers and childcare services
    • Bidets, tubs or showers, and free toiletries
    • Wardrobes/closets, balconies, and separate sitting areas

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Front of property
GLEMM by AvenidA Superior Hotel & Residences
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  • Pool
  • Spa
  • Parking included
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9.4 out of 10, Exceptional, 36 reviews
The price is ￥35,628
￥40,299 total
includes taxes & fees
Jun 8 - Jun 9
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 22 2026 to December 1 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 65 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 500 per vehicle (roundtrip, maximum occupancy 6)
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 50618-000169-2020

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Frequently asked questions

Does Hotel Alpine Palace have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Hotel Alpine Palace pet-friendly?

Yes, Hotel Alpine Palace allows dogs (limit 1 total). There's a fee of EUR 35 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Valet parking is available for EUR 27 per day.

What time is check-in at Hotel Alpine Palace?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Alpine Palace?

Check-out is at 11 AM. Late check-out is available for a fee.

Does Hotel Alpine Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 500 per vehicle applies.

Where is Hotel Alpine Palace located?

Located in the mountains, this Saalbach-Hinterglemm hotel offers ski-in/ski-out access and is within a 5-minute walk of Reiterkogel Cable Car, Bergfried Ski Lift, and Unterschwarzach Ski Lift. Pinzgauer Saalachtal and Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn are just steps away.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

Reviews

Verified

10/10 Excellent

Bjarke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with our 3 children. Room, spa and restaurant was really good. Highly recommend this hotel. Also for mountainbikers who want to experience rhe bike area
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, very professional. Ski in ski out. Lot of space in locker room.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay Great Facility

Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel, das Restaurant und der Wellnessbereich sind top! Das Personal ist überaus freundlich, sehr gut geschult und flink! Lediglich einen Punktabzug gebe ich für die nicht vorhandene Klimaanlage im Zimmer. Im Winter sicherlich nicht störend, im Sommer bei den heißen Temperaturen in der Nacht, leider schon.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Liselotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk

Skønt hotel med et meget højt serviceniveau og smilende, søde og hjælpsomme medarbejdere overalt. Fine store værelser, hvor man kun mangler aircondition. Fint pool- og saunaområde, både udendørs og indendørs. Dejligt med Joker Card, der giver fri adgang til alle lifter i området og meget mere. Super smukt område, der er velegnet til vandring og mountainbiking.
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel med fin beliggenhed.

Fint hotel, god beliggenhed, fin morgenmad. God dobbeltseng, mindre god sofa seng. Fin rengøring, men havde glemt at tømme en skraldespand. Varm dag=varmt værelse. God plads.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Poor service.
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöner Kurzurlaub!

Ich bin beruflich viel in verschiedensten Hotels unterwegs. Aber dieser Aufenthalt war in jeder Hinsicht fantastisch! Kann ich nur bestens weiterempfehlen.
Stayed 3 nights in Sep 2020
Verified

4/10 Poor

Otto

Liked: Amenities
Disliked: Cleanliness, staff & service
The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.
Stayed 6 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and nice views but there are no air conditioning in the hotel
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Great hotel and wonderful food. Our waiter Fabian was a star
Stayed 7 nights in Feb 2019
Verified

8/10 Good

thorsten

Liked: Cleanliness, property conditions & facilities, room comfort
Ein tolles hotel, mit schwachem service. es fehlen die kleinigkeiten, die man in einem so exclusiven hotel erwartet. das hotel befindet sich in privatbesitz, doch man weiß nicht, wer sie sind und erkundigen sich nicht. das hotel ist geschmackvoll eingerichtet und das essen ist sehr gut!
Stayed 7 nights in Dec 2018
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhotel

Meine Cousine und ich haben unseren Wellness Urlaub sehr genossen! Wir waren rundum zufrieden, es war wirklich ein perfekter Aufenthalt
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpine Palace stay February 2018

Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.
Stayed 7 nights in Feb 2018
Verified

8/10 Good

SP

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

5* facilities but 1* experience

Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.
Stayed 5 nights in Jan 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Keine 5 sterne

Wellnessbereich ist viel zu klein, eng und stickig. Viel zu wenig Liegen im ganzen Bereich. Es war (fast) kein Platz zu finden. Handtücher gibt's nur auf Nachfrage. Rest des Hotels ist schön und in Ordnung. Service mittelmäßig da zu wenig Personal und überfordert.
Verified

10/10 Excellent

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing stay

wonderful hotel with a nice surroundings and a lot of activities
Verified

10/10 Excellent

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room
Verified

10/10 Excellent

yousef HD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on earth

Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppenställe

Ett riktigt kanonställe finns inte en sak att anmärka på. Hit återvänder vi mer än gärna
Verified

10/10 Excellent

Stefan

Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MIchael

Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Samet

Stayed 1 night in Aug 2022