House was beautiful and clean and spacious! Location is perfect with surrounding woods and bustling town life just blocks from the front door. However, my family and guests experienced a rude and impolite encounter with the owner when she barged into the house only notifying my 12 year old son who opened the door that she was the owner rather than asking to speak with his parents. She walked in and demanded to know who the “renter” was. After my mother in law requested to know her name , I explained that I was the one renting the property. She again demanded to know how many people were staying in the house . When booking the reservation we had noted that there going to be 10 people staying at the house . However, this being a get- away and opportunity for us to reconnect with our friends and family from Ruidoso over the holiday , we had invited two more adults to stay the weekend with us. We did not believe this to be a problem because the listing states “sleeps 12.” She then made up some story that there were too many people in the house at the time and that the fire department only allows for 10 people in the house at a time. Then why does the listing state “12 people”??? I apologized for not updating her on The two extra people but there are so many other ways she could’ve approached that situation. Her bursting in on our family dinner making my guests and myself feel very uncomfortable was off putting to say the least. My guest was so embarrassed and ashamed to be sitting at the table eating dinner that explained to her apologetically that he was just about to eat and then leave. My friend had every right to enjoy a hot meal before he made his four trek back to Albuquerque at night, especially after him hunting all day. I paid in full the amount that was required to rent this property so this was a very upsetting and dismal experience on out vacay.