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"Only stayed one day, but felt it was way more comfortable than other hotels. The bathroom was actually really nice and had a lot of amenities for you. We also has a microwave and a fridge!! And the best was the bed, I mean hotel beds are uncomfortable for sure but that bed was honestly really nice. Would definitely stay again! Oh yes and great breakfast!"

"Was impressed with Brie, and also like rhe weekend staff. There was a girl with dark hair who I believe worked with Brie didn’t smile or ever acknowledge us (she even parked next to us in handicap spot never saw a placard. We had issues all 3 night with child screaming and running up and down hall and another child was bouncing basketball on the wall all this between 9 and 10 at night. Brie was super efficient calling them immediately to deliver with the issue. Other than that the location was quiet. Not impressed with the gal I dealt with in housekeeping I even made effort of speaking Spanish with her. We also gave her our top sheet as it had a stain and it was never got a new one.Got towels once but ended up using our own shampoo and hand soap luckily we had some as we we were only given one soap bar which we had to use at sink so none for the shower and the shampoo conditioner and lotion was only enough for one day and we were there a total of 3.This was our most expensive hotel in 3 weeks. Just think there is room for improvement. On positive side breakfast was consistent every day with decent selection. The room was decent in size bed was comfortable with a good selection of pillows also had a decent size fridge The accessibility in the room was good so was access in shower. (Shower head was coming unglued from wall) The shower pressure was excellent. I would return again to see how things are because of the courtesy of the front staff all but one. ."

"While we love this hotel, this stay was frustrating! Between the constant clanging and banging day and nite and then our soaker tub not being able to hold water, on our anniversary weekend… no matter if we turned the knob left or right the tub would not hold water. We resulted in stuffing a wash cloth in the drain and refilling it several times! We chose Tacoma and this hotel for our anniversary weekend and it could have been better more like the last time. Upon letting staff know during checkout, he seemed apologetic though I am not sure this will be corrected. He explained the clanging and banging was due to the elevator mechanical room on the 26th floor(our suite was on the 24th) but the last 2 times we stayed in the same room we did not have this issue. I am frustrated that we had issues ok our special occasion especially because we love this hotel! "

"Room and everything was fine but half of the hotel was under construction when we got there and the front counter didn't let us know that they had zero hot water and wouldn't be getting it looked at for the next week or so"

"The staff was super friendly and facilities were very clean. This was, by far, the best Hampton I’ve stayed at."

"The sc was out had to move hotels. Staff was very helpful and got money back"

"Clean room, great breakfast"

"The breakfast was great .. no complaints. The location of the hotel could be more secure .."

"Room and facilities were nice. No housekeeping provided unless you request it at least 24 hours in advance. This was not explained to us at check in."