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Troutbeck Lodge

3.5 star property
Comfortable lakefront guesthouse near Agrodome

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June 2024

Troutbeck Lodge

Photo gallery for Troutbeck Lodge

Whole Lodge (5 Bedrooms) | Terrace/patio
Whole Lodge (5 Bedrooms) | Front of property
Whole Lodge (5 Bedrooms) | Garden view
Living room
Towels

Overview of Troutbeck Lodge

Reviews
8.0

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included

Explore the area

Map
3010, Rotorua, 5 Arnold Street
  • Popular LocationMitai Maori Village6 min drive
  • Popular LocationRainbow Springs Kiwi Wildlife Park6 min drive
  • Popular LocationSkyline Rotorua7 min drive
  • AirportRotorua (ROT-Rotorua Regional)29 min drive
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Room options

View all photos for Panoramic Cabin (Small)

Panoramic Cabin (Small) | Free WiFi

Panoramic Cabin (Small)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Day bed
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Whole Lodge (5 Bedrooms)

Free WiFi

Whole Lodge (5 Bedrooms)

Highlights

Balcony or patio
Separate dining area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 150 sq m
  • Lake view
  • Sleeps 12
  • 3 Queen Beds, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Exclusive House, 3 Bedrooms

Free WiFi

Exclusive House, 3 Bedrooms

Highlights

Balcony or patio
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 100 sq m
  • Lake view
  • Sleeps 9
  • 3 Queen Beds and 3 Twin Beds

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￥14,856 total
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May 3 - May 4
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About the neighborhood

Rotorua

Troutbeck Lodge is located in Ngongotaha, a neighborhood in Rotorua, and is in a regional park and on the waterfront. Traveling with kids? Make time for Rainbow Springs Kiwi Wildlife Park, or check out an event or a game at Ogo. Take an opportunity to explore the area for outdoor excitement like ecotours.
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What's nearby

  • Mitai Maori Village - 6 min drive
  • Rainbow Springs Kiwi Wildlife Park - 6 min drive
  • Skyline Rotorua - 7 min drive
  • Agrodome - 7 min drive
  • Polynesian Spa - 13 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 26 min drive

Restaurants

  • McDonald's - 8 min drive
  • Burgerfuel - 7 min drive
  • Gold Star Bakery - 10 min drive
  • Wendy’S - 8 min drive
  • Kfc - 8 min drive

About this property

Troutbeck Lodge

Family-friendly guesthouse near Mitai Maori Village
Located close to Agrodome and Ogo, Troutbeck Lodge provides a terrace, mini golf, and a garden. Active travelers can enjoy cycling, fishing, and rowing/canoeing at this guesthouse. Free in-room WiFi is available to all guests, along with a playground and a library.
You'll also find perks like:
  • Free self parking, valet parking, and extended parking
  • Bike rentals, express check-out, and express check-in
  • Concierge services, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Troutbeck Lodge include comforts such as air conditioning, in addition to amenities like free WiFi.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Fishing
  • Free children's club
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Mini golf
  • Playground
  • Rowing/canoeing

Family friendly

  • Free children's club
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On the bay
  • Picnic area
  • Terrace

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Troutbeck Lodge Rotorua
Troutbeck Lodge
Troutbeck Rotorua
Troutbeck Lodge Rotorua
Troutbeck Lodge Guesthouse
Troutbeck Lodge Guesthouse Rotorua

Frequently asked questions

How much is parking at Troutbeck Lodge?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Troutbeck Lodge?

Check-in start time: 2 PM; Check-in end time: 6:00 PM.

What time is check-out at Troutbeck Lodge?

Check-out is at 10 AM.

Where is Troutbeck Lodge located?

This family-friendly Rotorua guesthouse is located on the waterfront, within 3 mi (5 km) of Agrodome, Ogo and Mitai Maori Village. Rainbow Springs Kiwi Wildlife Park and Skyline Rotorua are also within 6 mi (10 km).

Troutbeck Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 16 out of 46 reviews" "
Rating 8 - Good. 19 out of 46 reviews" "
Rating 6 - Okay. 6 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 4 out of 46 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Hoan

Liked: Staff & service, amenities, property conditions & facilities
I like the Viewing, Its very nice & quite. But the house is too old. the toilet at middle need to fix. Its too noisy at night time.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property...great location. We went for a nice walk along the river to the swing bridge once we checked in.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice view. We had good time there. ..
Stayed 1 night in Nov 2019

2/10 Terrible

SOOK

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away this Lodge! Beware!
I definitely will not suggest others go to this lodge, Super unhappy experience. Beware of this house and owner, I booked 5 bedrooms but at the end we only got 3 bedrooms. Asked the owner how to get in another 2 rooms and we frankly tell him our plan changed situation so add more member to stay, then he charged us for another 2adults and 3children price ($25 each) even though by right I paid for 5 bedrooms price. Unhappy it’s not because the charges. It’s because when we reach the lodge at 5:30, there is no one at the service counter. Then doesn’t matter, normally other owner will secretly put the room no key or code no at somewhere secret. But not for this lodge owner, he just paste our lodge’s code no at the glass door of service counter, everyone pass by will know our code no, anyone can just press the code and get into our lodge. I feel so not safety for our family and our belongings. The owner didn’t come back to take down then notes!! He only came after he know our members add on, then only within 10 mins he reach our lodge to collect the extra charges! The owner’s attitude was Super bad! If you don’t want to spoilt your holiday mood, just stay away this lodge! This lodge is Super dirty too! I will upload some photo to proof the dirtiness. I just walk around the living room and our rooms, my foot was full of dust and become black! The side table of our room also full of dust and they just keep their extra pillow and bedsheet at Super dirty shelf!!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio has a lovely view of the lake. The sharehouse above also has a view but it is uncovered.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Great position-right across the road from the lake. Decor is a bit tired. Kids loved it and was fine for a one night stay.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Property was a little old and tired. But clean. Very quiet which was nice
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and lovely hosts would recommend to anyone!
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
We understand that the name Troutbeck Lodge has been appropriated from the previous lodge situated directly on the lake a couple of doors down which is now a private home. My partner had stayed at the old lodge and had a good experience, we were expecting same. Sadly our expectations were not realised. The new lodge is in fact a collection of straggly motel units and old fishing shacks across the road from the lake. Our room was sparse and grubby. Everything was old, worn, dusty and unclean. We could not stay there and left to find other accommodation.
Stayed 1 night in Dec 2018