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Rotorua Citizens Club

2.0 star property
Hotel with free parking, near Polynesian Spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Rotorua Citizens Club

Photo gallery for Rotorua Citizens Club

Standard Room, Non Smoking (Twin Room-Queen) | Rollaway beds, free WiFi, bed sheets
Front of property
Reception
Towels
View from room

Overview of Rotorua Citizens Club

Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry
  • Parking included

Explore the area

Map
3010, Rotorua, 1146 Rangiuru Street
  • Popular LocationEat Street3 min walk
  • Popular LocationRotorua Central Mall10 min walk
  • Popular LocationPolynesian Spa12 min walk
  • AirportRotorua (ROT-Rotorua Regional)18 min drive
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Room options

View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Coffee and/or coffee maker

Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Highlights

Refrigerator
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking (Twin Room-Queen)

Standard Room, Non Smoking (Twin Room-Queen) | Rollaway beds, free WiFi, bed sheets

Standard Room, Non Smoking (Twin Room-Queen)

Highlights

Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Studio, Non Smoking

Rollaway beds, free WiFi, bed sheets

Standard Studio, Non Smoking

Highlights

Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Non Smoking (Twin-Family)

Rollaway beds, free WiFi, bed sheets

Family Room, Non Smoking (Twin-Family)

Highlights

Refrigerator
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, Non Smoking (Twin-Four Singles)

Standard Room, Non Smoking (Twin-Four Singles) | Rollaway beds, free WiFi, bed sheets

Standard Room, Non Smoking (Twin-Four Singles)

Highlights

Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, Non Smoking (Single)

Coffee and/or coffee maker

Standard Room, Non Smoking (Single)

Highlights

Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Dorm Room, Non Smoking, Shared Bathroom (Double Bed) | Rollaway beds, free WiFi, bed sheets

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Highlights

Refrigerator
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 1
  • 4 Twin Beds

View all photos for Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed) | Rollaway beds, free WiFi, bed sheets

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Highlights

Refrigerator
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 1
  • 7 Twin Beds

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About the neighborhood

Rotorua

Rotorua Citizens Club is located in Rotorua. Eat Street and Rotorua Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Whakarewarewa Thermal Reserve and Mount Ngongotaha. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance.
Visit our Rotorua travel guideOpens in a new window

What's nearby

  • Eat Street - 3 min walk
  • Tamaki Maori Village - 9 min walk
  • Rotorua Central Mall - 10 min walk
  • Polynesian Spa - 12 min walk
  • Skyline Rotorua - 5 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • Social Club - 2 min walk
  • Pig & Whistle Historic Pub - 3 min walk
  • Poco Tapas and Wine - 1 min walk
  • Cbk Craft Bar & Kitchen - 3 min walk
  • Lady Jane's Ice Cream Parlour - 3 min walk

About this property

Rotorua Citizens Club

Property highlights
Rotorua Citizens Club is located close to Polynesian Spa, and provides a free daily manager's reception, laundry facilities, and a bar. The on-site restaurant, Rotorua Citizens Club, offers lunch and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), smoke-free premises, and an elevator
Room features
All guestrooms at Rotorua Citizens Club have amenities such as free WiFi.
More amenities include:
  • TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM–9:00 AM for a fee: NZD 10.50–32 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of NZD 25

Restaurants on site

  • Rotorua Citizens Club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: NZD 20.00
Late check-in subject to availability
Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20.00

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 10.50–32.00 per person
  • Early check-in fee: NZD 20.00 (subject to availability)
  • Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
  • Late check-out fee: NZD 20.00 (subject to availability)
  • Rollaway bed fee: NZD 15.0 per day
  • Hosted evening meal: NZD 25.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

Is Rotorua Citizens Club pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rotorua Citizens Club?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Rotorua Citizens Club on Apr 20, 2024 start from ￥8,728, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rotorua Citizens Club?

Self parking is free at this property.

What time is check-in at Rotorua Citizens Club?

Check-in start time: 2 PM; Check-in end time: 10 PM. Early check-in is available for a fee of NZD 20.00 (subject to availability). Late check-in is available from 10:30 AM– 12:30 PM for a fee of NZD 20.00.

What time is check-out at Rotorua Citizens Club?

Check-out is at 10 AM. Late check-out is available for NZD 20.00 (subject to availability).

Where is Rotorua Citizens Club located?

Situated in Rotorua, this hotel is within a 15-minute walk of Eat Street and Polynesian Spa. Kuirau Park and Rotorua Night Market are also within 5 minutes.

Rotorua Citizens Club Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 190 out of 518 reviews" "
Rating 8 - Good. 226 out of 518 reviews" "
Rating 6 - Okay. 64 out of 518 reviews" "
Rating 4 - Poor. 24 out of 518 reviews" "
Rating 2 - Terrible. 14 out of 518 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in good. Got a hand with my bags as room upstairs. Room tidy.
Stayed 4 nights in Mar 2024

8/10 Good

Scot

Liked: Cleanliness, staff & service
There was no breakfasts available unless they have big booking as limited kitchen staff.
Stayed 2 nights in Mar 2024

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience couldn’t even check in. Messaged our arrival time of 6pm. When arrived called the number on the door multiple times and had Expedia call. No one answered. Finally had to rent an Airbnb last minute. Still haven’t received my money back. No communication on check in or that the building is closed on Monday when I messaged about check in. Expedia is no help and despite also calling said they wouldn’t give me my money back. Didn’t see the inside but looked pretty crappy from the outside. If want to be stranded with no cell service in the rain trying to figure out a new place to stay can try on here. Otherwise would definitely avoid.

8/10 Good

Penny

Liked: Cleanliness, property conditions & facilities
All good
Stayed 1 night in Feb 2024

8/10 Good

Shanei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude lady said there is no one working
Stayed 1 night in Feb 2024

10/10 Excellent

James

Stayed 1 night in Feb 2024

6/10 Okay

Casey

Traveled with partner
Liked: Cleanliness, staff & service
It's fine for a home base while you're exploring Rotorua. The fans in the rooms provide next to zero airflow and there's no AC, so your only option is to leave the windows open. Unfortunately, it's right next to the main road so you'll hear yelling, driving, etc right below your window. Also there's a street lamp right outside the room we had so it was either no air flow or light sounds bugs in the room and a slightly cooler room. It sounds worse than it is but for the price we were happy with it overall.
Stayed 2 nights in Feb 2024

8/10 Good

Becky, West Jordan

Liked: Cleanliness
Didn't like the property. Wouldn't stay here again. It was okay.
Stayed 1 night in Feb 2024