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Rydges Rotorua

4.5 star property
Nestled in Whakarewarewa's beauty, this tranquil retreat invites travelers to relax by the pool or enjoy memorable meals at Chapman Restaurant.

Choose dates to view prices

Rydges Rotorua offers a peaceful sanctuary with a garden setting and outdoor pool loved by guests. Enjoy coffee at the on-site shop, relax in the spa tub, or dine at the restaurant. The welcoming lobby with a fireplace and attentive staff completes this relaxing getaway.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is ￥13,461
￥15,480 total
includes taxes & fees
May 28 - May 29
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About this property

Rydges Rotorua

  • Luxury hotel located in Whakarewarewa
  • Consider a stay at Rydges Rotorua and take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Chapman Restaurant, offers breakfast and dinner. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), an electric car charging station, and express check-out
    • A front-desk safe, outdoor furniture, and multilingual staff
    • Guest reviews say great things about the pool, helpful staff, and location
  • Room features
  • All 203 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
  • More amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, recycling, and refrigerators

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for NZD 60 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 to 35 per person
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses some geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does Rydges Rotorua have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at Rydges Rotorua?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Rydges Rotorua on May 28, 2026 start from ￥13,461, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rydges Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Rydges Rotorua?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Rydges Rotorua?

Check-out is at 11 AM.

Where is Rydges Rotorua located?

Located in Whakarewarewa, this luxury hotel is within a 10-minute walk of Whakarewarewa: The Living Maori Village and Rotorua Golf Club. Whakarewarewa Thermal Reserve and Te Puia New Zealand Maori Arts and Crafts Institute are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.2

Cleanliness

8.2

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 525 out of 1141 reviews
Rating 8 - Good. 326 out of 1141 reviews
Rating 6 - Okay. 179 out of 1141 reviews
Rating 4 - Poor. 69 out of 1141 reviews
Rating 2 - Terrible. 42 out of 1141 reviews

Reviews

Verified

10/10 Excellent

Roxie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hot pools,great food close to Redwood treetops- at a very decent cost. Highly recommend staying here
Stayed 2 nights in May 2026
Verified

8/10 Good

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, good location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elizabeth L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, lots to choose from and delicious pastries. Beds were very comfortable and liked all the glass and light in the room.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, great pool and hot tubs, adequate exercise room, good breakfast. Only downside was occasional sulfur smell from nearby geothermal area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Clean, well maintained facility. Breakfast buffet worth the money. Friendly and helpful staff. However, the dinner buffet not worth the money ($45/person).
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located next to one of the geothermal attractions. Staff was extremely helpful and kind and room was ready before check-in time, what was a blessing. Beds were comfortable and wifi was great.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Colette

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and good location/ lovely pool and on site facilities. Other options on site for dining too
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean - beds were comfortable, staff was friendly, had all the amenities needed.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the downtown area. Lots of food options there.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit disappointed about the "deluxe" room, quite small and simple, the bathroom had a old bathtub as a shower, a bit old fashioned. The hotel was quite and we enjoyed the heated pool. At the arrival the staff was not very friendly but after we could sort out a wrong booking, at the end very helpful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Marline

Liked: Cleanliness
Friendly staff everything handy. Very relaxing stay
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast buffet. Okay exercise room, good pool and hot tubs. Occasional sulfur fumes from neighboring geothermal area. This is true of many areas of Rotorua.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, staff very helpful, always enjoy our stay here, spa pool amazing and hot!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alivia

Liked: Cleanliness, amenities, property conditions & facilities
We loved that the pool was heated, very nice for children
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Staff good room nice pool wonderful and spa
Stayed 1 night in Jan 2026
Verified

8/10 Good

Neyla

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Helen Yvette

Liked: Cleanliness, amenities
Pool and hot tub area were so lovely and relaxing - pool is a perfect temperature The kids come is great addition with table tennis, video games etc
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sanjeev

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and convenient location.. very cordial staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. A little older but had good amenities. Heated pool and a kids/games room with ping pong table, fooseball, arcade game box, etc. the breakfast buffet was good. Nice selection of fresh fruits and items from around the world including Indian paneer dish and rice. Had a small coin operated laundry (4 NZD per wash or per dry).
View from the room
View from the room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amie

Liked: Cleanliness, amenities
Great stay, let us check in early, facilities were great. Everything we needed for a 24 hour stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Becky

Liked: Cleanliness, property conditions & facilities
Clean and nice. Food was excellent!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Poon King Kong

Liked: Cleanliness, amenities, property conditions & facilities
Good location, plenty of parking space, comfortable and clean rooms, breakfast value for money. Overall, very good!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Mimi

Liked: Cleanliness, amenities, property conditions & facilities
Has all the amenities and great breakfast buffet. Convenient location. Would give five stars but we were placed in an accessible room which we did not prefer.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great location close to the facilities we wanted to visit Room was comfortable and very clean We enjoyed our stay 👍😊
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Good choices, great taste,
Stayed 2 nights in Jan 2026