The owners could not speak English, it was very difficult to communicate with them.
The photos on the website did not match what it really looked like.
The 'spa' was cracked & very old.
There was only 1 dishtowel & nothing to wipe the counters with.
The website said that there was coffee & a plunger in the room, biscuits on arrival, hairdryer & toiletries - there none of those things, only a liquid soap dispenser.
The bathroom looked nothing like the photo, the floor was old & stained. There was no nice shower cubical & no nice basin as per the photos on the website.
Very disappointing.
Paula
2024 年 1 月に 2 泊滞在
8/10 (良い)
Anju
2024 年 1 月 14 日
Anju
2024 年 1 月に 1 泊滞在
6/10 (普通)
Jerry
2024 年 1 月 10 日
Poor internet connection and no air conditioning system installed on the unit.,
Jerry
2024 年 1 月に 2 泊滞在
8/10 (良い)
Andrew
出張
2023 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's a dated property but well maintained and clean. Also great value and very well located to all the great things Rotorua has to offer.