4/10 (不満)
Jennifer
カップルで旅行
2024 年 10 月 12 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Where to start. First of all the bathroom is NOT private. It is one bathroom to be shared with the other rooms. Guests must exit their bedroom and enter the common space to use the bathroom. Nowhere in the description of the “hotel” in the Expedia app does it state the bathroom is shared. Furthermore the man who checked me in would not help me with my luggage at all, even though I clearly was struggling with my bags In the very small elevator to go to the room. He was impatient and not very accommodating. He also told me that there were no other guests staying and that we would be alone in the apartment and so although the bathroom was separate from my room, it was not being shared. This was not true. Someone was staying in the room next to us with the light on and TV blaring through the night. I am not sure if it was the man that checked us although I believe it might have been. I heard him in there until at least 2am.
The hot water kettle for coffee which is stated in the Expedia description as being in the room is also not in the room. It is in the common space so one feels like they are in someone else’s kitchen when making their cup of coffee, which is extremely uncomfortable and not very hotel like at all. Also the hot water in the shower ran out after less than five minutes and was freezing cold. My partner had to take a very cold shower. All in all it was an uncomfortable experience and I am relieved we were only there for one night.
Jennifer
2024 年 10 月に 1 泊滞在