First I wasn't aware this hotel didn't have a front desk services 24h or either at cafetoria. Then, the day we check in, the elevator broke and we have to request to get luggage up to our rooms. Furthermore, this hotel is located in a street that becomes pedestrians only through the day and is not available for vehicles to get in or out, only in the very earliest hours in the morning, that's an inconvenience if you have to change in/out in the middle of the day. For sure I wouldn't recommend it. The people at hotel try the best to accommodate due to the inconvenience, still it was too much aggravation