2/10 (非常に不満)
Eva
カップルで旅行
2022 年 10 月 3 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
In the homepage it says rate for 2 people, but after I arrived with my friend there was an issue, the owner (I guess this Chinese couple who were there are owners) said it is only for one person. Instead of solving this situation in a polite manner as misunderstanding, I must say the way he treated us was not acceptable, he was so rude, he shouted at us and I have never felt so badly humiliated as a woman. It is an international hotel and he also refused to speak English with me.
This hotel is more like one star hotel: Television is too small and it didn’t work, Wi-Fi also didn’t work, air conditioning didn’t work, they have there old dusty fan, even we informed them, they did nothing. Then whole bathroom needs to be renovated there was also mold in the shower. Our stay was a nightmare!
Eva
2022 年 9 月に 3 泊滞在