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Willow Inn Suites Rochester

2.5 star property

Choose dates to view prices

Free continental breakfast, laundry facilities, and a fireplace in the lobby are just a few of the amenities provided at Willow Inn Suites Rochester. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

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About this property

Willow Inn Suites Rochester

  • Hotel in the city center
  • Consider a stay at Willow Inn Suites Rochester and take advantage of free continental breakfast, laundry facilities, and a fireplace in the lobby. In addition to a gym and a business center, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • A 24-hour front desk, smoke-free premises, and a TV in the lobby
    • A front-desk safe, a vending machine, and a computer station
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 60 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
  • More amenities include:
    • Free toiletries and hair dryers
    • Flat-screen TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers an area shuttle service from 6 AM-5:30 PM on weekdays only.

We should mention

A car is not required for transportation to and from this property

Frequently asked questions

Is Willow Inn Suites Rochester pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Willow Inn Suites Rochester?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Willow Inn Suites Rochester?

Check-out is at 11:00 AM.

Where is Willow Inn Suites Rochester located?

Located in the heart of Rochester, this hotel is within 2 mi (3 km) of Rochester Campus of Minnesota School of Business, Douglas State Trail Head Rochester, and Badger Hills Park. Northern Hills Golf Course and Badger Ridge Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.8

Cleanliness

8.6

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 322 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 109 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

Reviews

Verified

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some amenities not available but the cleanliness of the rooms and common areas were great
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Shayna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and great breakfast!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff was freindly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. Staff was courteous.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Todd

Liked: Cleanliness
Room was clean and adequate for my needs...
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are comfortable and the staff is so friendly.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Thomas

Okay value for price. At first I had a dirty shower curtain but they changed it out when I told them. Convenient to Mayo NW patient shuttle
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities
Nice. Very safe area. Would stay again!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out, very quiet, right off the freeway.
Stayed 1 night in May 2025
Verified

10/10 Excellent

ANNETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there whenever I have to go to Rochester. The staff are very friendly and willing to accomodate my needs.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Billy

Bathtub dripped all night all day room 531. Breakfast was ice cold at 630 am. Restaurant was freezing on a freezing cold morning, no heat. Staff was friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times when in the area. The property is always clean. The staff is incredibly kind and happy to help
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
room was clean staff was courteous reason I didnt give 5 stars was because there were not normal smells in hallway downstairs and in elevator
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alonza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, easy to park
Stayed 1 night in Jun 2025
Verified

8/10 Good

Cassie

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Eric

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was great. Property and room were ok for a night and the price was good.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Inn and Suites was perfect for our one overnight stay. The room was perfect, well decorated and the breakfast was a bonus.
Stayed 1 night in May 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Efficient check out.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute decision for us to stay and I booked the room same day couldn’t ask for better service. Room was ready and perfect for what we needed. Breakfast was ready by 6am! Convenient commute to Mayo Clinic.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Jasmin

Disliked: Cleanliness, amenities
Very dirty. To the point where you can tell they don’t wipe things down properly. Dust and crumbs on the basic of surfaces like desk, bar counter. The cover sheet had burn marks and dust on it like it’s never been wash or replaced. Breakfast in the morning was also awful. The Luke warm coffee in the morning is ok.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place! Great service! Great price.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable, good location, staff was friendly.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Gail

Could use a little TLC in the room (caulking around the toilet and around the overflow/faucet in tub) but otherwise the room was very nice. Breakfast was actually better than a lot of places. Not only were there waffles and pastries, but also scrambled eggs, breakfast potatoes, and sausage links.
Stayed 1 night in Sep 2025