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"yes the staff were courteous. It was annoying that when you walked up 3 flights of stairs to get to Herbie's the restaurant door was locked and they wouldn't let you in that way. They insist that you take the elevator via the garage but I don't like elevators if I can avoid them "

"The room was great, the staff was excellent."

"all was good. small room but cozy. great food, great views, chill place"

"Nice staff, clean, modern place. Beautiful ocean view- sunset and sunrise views from the rooftop pool."

"The staff was amazing."

"Could not have had a better stay. Property is immaculate and very beautiful. Beds were comfy, shower had great pressure, and AC worked great. Restaurant had good food. Wouldn't hesitate to stay here again."

"Arca is spectacular! The hotel is small, private and peaceful. The rooms are comfortable and well appointed. The location is excellent with the beautiful West Bay beach at your doorstep, a short walk to great snorkeling and a bunch of great restaurants and bars. However, the best food on the beach is at the Arca. The breakfast is amazing, and lunch and dinner offer lots of choices, salads, hamburgers or delicious fish dishes. But most all the staff are welcoming and friendly. They couldn’t have been more helpful and accommodating. Overall this is one of our all-time favorite hotels, and we recommend it without reservation."

"We ended up in room 204, with ocean and pool views. It was close to the beach and you could easily go back and forth from the room. The staff was extremely nice and the free breakfast each day had so many options! We would definitely stay here again. "

"We were blown away by our upgrade to the Ocean One Villa condo's!! The place was perfect with friendly staff and amenities. The pool at the Villas was a welcomed surprise. Peacefully tucked away yet only a short walk to the beach, the main hotel and restaurant made it a perfect location. The bar right on the beach was spectacular. I highly recommend this place! "