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"Excellent "

"Every staff member that I encountered was so welcoming and funny they all made sure if there were any questions that needed to be answered. They would answer them if they didn't have the answer they went and asked really quickly and came back with the information and a drink. 10 out of 10 recommend we will be back."

"Wonderful hotel staff are the best "

"The property is very visually appealing and clean. Even though JOIA itself was somewhat small “small” having access to the other two adjoining properties made up for that. Of the three, JOIA to us had the nicest beach as even though small it had way less of the plagued seaweed that is sweeping across the Caribbean. Staff were courteous and helpful. The Iberostar app needs a little work but overall it added a layer of convenience and organization to our stay. Events were listed clearly on app and throughout the properties. Last point is on the food. Overall, to us nothing was mind blowingly delicious but most everything was decent. Buffets had good selections and offered some traditional foods to Jamaica as well. Definitely would visit again sometime."

"Love this property. I’ve been a few times and I’ll go back. The food has gotten better, Jamaican night was awesome. The staff was ok. My cousin requested more coffee because the coffee was cold and a waitress refused to serve her more coffee and told her that they were all out of coffee. She asked another waitress and got more coffee "

"Loved this resort, fairly new and the food was awesome! "

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"Room service"

"I loved everything about it."