Good hotel to visit berner oberland. It was really helpful that the owner prepared lunch box for us, while we departed before the breakfast hours so that we get to jungfraujoch with the first train.
I sent an e-mail to inform my late check-in in advance. but no answer came. At the arrival, no one there and no instruction to enter in the hotel. If the taxi driver had not helped me to call the stuff by phone and heard the room number, the way to enter in and the place of the key, I completely would have got lost in front of the door at midnight alone in the first swiss. The stuff should prepare or inform me in advance. They were so arrogance that I felt as if they were the guests.