「Bellevue means “beautiful view,” and sadly that’s the hotel’s only beautiful feature. The location overlooking Lake Lucerne is stunning, but everything else was disappointing. The hotel is dated and in urgent need of refurbishment, as well as improvements in customer service. Arriving just one hour before check-in after a long train journey, we were refused entry and even denied refreshments, being told to go elsewhere. Our room was in the separate Naturhaus building, with no lift or help...
「Bellevue means “beautiful view,” and sadly that’s the hotel’s only beautiful feature. The location overlooking Lake Lucerne is stunning, but everything else was disappointing. The hotel is dated and in urgent need of refurbishment, as well as improvements in customer service. Arriving just one hour before check-in after a long train journey, we were refused entry and even denied refreshments, being told to go elsewhere. Our room was in the separate Naturhaus building, with no lift or help...
Colin