「Check in was easy and efficient. The room was all that could be expected, plus a few extras. A jar of a variety shortbread biscuits was a surprise along with an extremely varied options for hot drinks, i.e. Horlicks. A bowl of fruit was also an unexpected delight.
The bathroom was well appointed, with shampoo, soap etc in pump pots.
The bed itself was supremely comfortable with more than sufficient coverings. A large fan completed the array of convenience items, really handy with recent weather...
「Lovely hotel, beautiful location by river, handy for local places of interest.Hadrians wall, lots of great walks, lovely villages nearby.
Room good, clean and spacious, food excellent at breakfast and in restaurant.
Staff, particularly on reception were very helpful.
Highly recommend this hotel, and would love to stay again in future.」
「Lovely room with jet bath and tv in bathroom nice chill with glass of wine , breakfast was piping hot and delicious, lovely friendly lady waiting on in dining room .」
「Beautiful setting, nice hotel and amenities etc.
Was disappointed with the soundproofing of the room as I could hear the people in room 9 snoring all Friday night ( I had little if any sleep) and I am registered partially deaf in both ears. I did comment to the receptionist in the morning and was told the rooms in the main house were better soundproofing as regards to maybe staying again in the future.」
「This is a little gem of an inn. The drive along the way is picturesque and Otterburn itself is darling. Our host for the Old Post Office was very accommodating. We arrived after the normal check-in time and she was very welcoming. Our room was immaculate and our shower had lots of hot water. Breakfast was excellent, including our coffees (flat white and vanilla latte). We also enjoyed the back patio area with plenty of seating. Definitely recommend this inn!」
「Lovely room however the large radiators were belting out high heat all the time and they could not be turned off in your room, the temperature was like a sauna. A fan was provided but hardly took the edge off the sweltering temperature. The windows could not be unlocked so no air in the room. Such a shame or it would have been perfect.」
「Staff were amazing,extremely helpful and friendly. Rooms spacious and comfortable. Food was good, Great breakfast and good choice in restaurant if you are eating there in the evening.
Only slight problem was poor phone signal and hotel WiFi only worked in the car park.」
「Set in beautiful surroundings, full of birds, deer and red squirrels. Room was pleasant, clean and spacious. Lovely friendly gentleman looked after us and gave us great information about the local area. Very peaceful place to stay, great value for money and would definitely stay again」
「This property is advertised as a hotel and bistro which I would take issue with. There is a hotel and bistro sign outside but it is not a hotel and really serviced rooms and should advertised as such. Each room has a separate key lock box to check in. We were not provided with any code and had to depend on the pub next door which appears to have nothing to do with the property. They provided telephone number for the owner who apologised and advised that she had forwarded this information to...
「Despite the wet and windy conditions we really enjoyed our stay and managed to get around to our favourite spots. Steve & Julie provided a lovely starter pack to see us over the first 24 hours. Cottage is superb, with all the amenities you would expect at home. Would recommend it as a base to tour the countryside.」