レットフォード駅周辺ホテル

「敷地内にある無料駐車場 親しみやすいホスト 大きな共用キッチン&ダイニングルームは2ヶ所 室内は清潔に維持されている」

「The room wasn’t clean, the headboard on the bed was worn and ripped, underneath the bed was filthy and full of hairs, a previous guests glasses were left in the room, a small used soap bar used unhygienic and not enough for 2 guests, other items were also not replenished, despite having a previous stay at this hotel which was good this one did not live up to the previous standard and the member of staff on reception was also quite rude」

「We paid a premium price for a very standard room. Double bed with hard pillows. Very dated in the decor and furnishings. I was disappointed with the whole experience. Set menu for the evening was very pricy and was underwhelming. Breakfast was what saved the day, nice ingredients, great selection. Staff were friendly.」

「I keep telling myself it’s cheap and cheerful, and it is to some degree.. but it has a 4* sign as you drive in, and this just isn’t the case. Rooms are run down and have needed upgrading for years. The swimming pool has been “ under maintenance” on the 3 occasions I have stayed over the years, so I just question whether it is ever open. The carpets needed hoovering in the hallways and our room. It’s a shame because the bar/ kitchen staff seem to work really hard with what they have and are...

「We did not receive the check-in details via e-mail so could not check in and ultimately not stay overnight. The phone number that was with the booking was supposed to be a helpdesk with the operator being anything but helpful. We had a look for help at the property but could not find anyone on two separate occasions; we were also astounded to discover that the accommodation was in the middle of a wedding venue and NOT the wedding we were attending. We did manage to find a mobile number for...