Find hotels near Redlands Community Hospital, San Bernardino from ￥11,688

"The hotel is dated. At check in, I politely requested a room close to the front desk or elevator and was given a room all the way to the end of the hallway. Exact opposite of what was requested. I forgot a toothpaste and when I asked if there is anything complimentary or to purchase, I was directed to go to Walmart instead. I found out today that I was charged $15 for a make up stain… I don’t wear make up and only had foundation/pressed powder with me in the bathroom counter that was placed on a tissue paper flat, laid out on the bathroom counter. It was ridiculous charge that did not make any sense to me. When I checked out… no one was at the desk do me to get my check out receipt. I waited had no one was there to assist me. I spoke to heather, who was nothing but kind on the phone and was told the manager named Jennifer was the one that added the $15 charge for a stained towel tha clearly did not exist. They were quick to charge but so slow in sending back the deposit refund. I have stayed a variousHiltons before and never had any issues like this before. "

"No breakfast served"

"This is a delightfully charming property in an excellent area. Much better experience than the hotels I have stayed in around here."

"The ice machines need attention"

"Room was super dirty and had roaches went to front desk and asked for new room moved room and new room had the same issues. Ended up leaving and got a refund front desk was super nice though "

"Breakfast was really good"

"these picutures are not up to date.The room stinks. furnitures completely pealed and worn out. drawers are broken and not able to push in all the way. There were roaches and bedbugs crawling in the bed. I left immediately and asked for a refund. customer service is horrible. I stood at the front desk for one hour before someone showed up and help me. Just save yourself the troubel and go somewhere else."

"We had a wonderful stay and the staff was really helpful. Unfortunately the people who stayed in the room before us smoked in room and left a lingering skunky odor. Beyond that I give the stay 5 stars as they exceeded my expectations."

"Angel the front desk was awesome"