2/10 (非常に不満)
宿泊されたお客様
2019 年 4 月 23 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Warning!! This hotel is home of thieves.
WARNING!!
Do not use this hotel. this place is home of thieves!!
They will steal your credit card information. At the time of checking in, they ask for all your credit card info., saying that they have a credit card machine somewhere else and can not process at the check in counter.
Couple days later I get a call from my credit card company that they have found some suspicious transactions. Each transaction, the amount is small, like 95 pesos, or 115 pesos, 135 pesos and such, seemingly charged for google games, according to the security division of my credit card company.
Why am I so sure? Because these transaction is done in Pesos, which I have never done before. It was my first night in Queretaro, Mexico, using this credit card for the first in Mexico. Couple days later, when I tried to use them for the 2nd time in Mexico,it was all locked, thanks to my credit card company's quick action. There have been already numerous false transactions before my card was locked and deactivated.
I repeat do not even step inside of this building!
I am going to file this to the Mexican Police, fortunately a friend of mine happens to be Police Officer in Mexico. It may take some time before as I have to do this from overseas, but definitely not letting these thives get away with this.
宿泊されたお客様
2019 年 4 月に 2 泊滞在