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Hôtel Plaza Québec par JARO

4.0 star property
Travelers lounge by the indoor pool with sun loungers or relax with coffee, finding a peaceful retreat near Laval University Hospital and Place de la Cite

Choose dates to view prices

Hôtel Plaza Québec offers a tranquil escape with an indoor pool. Guests savor international dishes at Ginger Pub-Grill-Lounge or book spa treatments. Families enjoy the garden playground, and everyone benefits from WiFi and multilingual staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is ￥16,017
￥19,060 total
includes taxes & fees
May 31 - Jun 1

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Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 18 to 28 for adults, and CAD 8 to 14 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 027462

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hôtel Plaza Québec par JARO have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Hôtel Plaza Québec par JARO?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hôtel Plaza Québec par JARO on May 31, 2026 start from ￥16,017, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Plaza Québec par JARO pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel Plaza Québec par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Plaza Québec par JARO?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Plaza Québec par JARO located?

Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 15-minute walk of Laurier Quebec and Laval University Hospital. Place de la Cite and Place Sainte-Foy are also within 1 mi (2 km). Quebec, QC (XFY-Sainte-Foy Train Station) is 25 minutes by foot and Quebec Sainte-Foy Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1452 out of 3116 reviews
Rating 8 - Good. 898 out of 3116 reviews
Rating 6 - Okay. 444 out of 3116 reviews
Rating 4 - Poor. 183 out of 3116 reviews
Rating 2 - Terrible. 139 out of 3116 reviews

Reviews

Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a family get away!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay. We were 3 families travelling together and had rooms close to each other. The kids had a great time as well as the parents.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathleen

Pool was nice and very family friendly
Stayed 4 nights in Mar 2026
Verified

8/10 Good

WEI ZHONG

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staffs were friendly, good location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was satisfactory except for the too loud music in the bar and restaurant area in the evening.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Meissoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is amazing. Clean, quiet. The room with balcony are super cool.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Clean room, good location, extras such as complimentary drinks in fridge was a plus.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and the staff also. Restaurant in the hotel was amazing
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Danya

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were efficient and helpful, and the pool was a pleasant surprise. Fabulous vibe with a live band during the evening… playing while you swim and lounge.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

PRITESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room | Staff | Breakfast | Bar
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Antoine

Liked: Amenities
Enjoyed the pool area but the rooms sre dating and not very well maintained.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pejman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hôtel with friendly staff, too many clients but still great service.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Great amenities. Modern and clean rooms.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of activities on site
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Oumsalem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and a well-maintained, clean hotel. I highly recommend it.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, bed was soft, the pool hours are respected so I could fall asleep. External parking was easy.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Nov 2025
Verified

8/10 Good

whitney

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Very friendly and helpful. We had a garden view/balcony which was great. FYI for anyone with young ones the noise level in the room is not quiet. While we didn't mind having late night music If had my my small child with me it would not work for us. The beds while new, were extremely firm and uncomfortable but that's my opinion.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

emily

Liked: Cleanliness
Our room was on the first floor right off the pool and we were woken at 8am by loud children in the pool. Also there was loud music at the pool until 9pm which was annoying to hear in our room. The pillows were very uncomfortable and when we called the front desk for new pillows at 10pm no one was there. We ran out of tissue and toilet paper and there wasn’t a number for house keeping. There was no body lotion in the room. The beds were comfortable and room was clean. The staff was friendly.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ava

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the staff was incredibly friendly and welcoming. However, I had requested a higher-level room both when I made my reservation and a day before my check-in. I even arrived an hour early, but they still couldn’t accommodate me. Despite this minor inconvenience, I still had a great time during my stay.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Waqar Ahmed Mir

Liked: Cleanliness
Its ok but I was expecting better experience. Got rooms on the 1st floor pool side view and they have strong chlorine smell so if you have nasal allergies or Asthma etc avoid these rooms. Rooms are kind of congested and need the upgrade . Staff was helpful.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jason

Liked: Staff & service
The property is fine but the rooms are in need of upkeep. Serious signs of wear and tear in the room. Balcony view on the indoor pool is nice, bit strong chlorine smell permeates.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Ali

Liked: Staff & service
Breakfast was okay with limited options, It was better than nothing. There was no complimentary water also there no sauna onsite but it shows on their website! Room with balcony is very loud and rooms in general were not soundproof.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

nathaniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a filthy and very unclean. Stayed there for three days over the Christmas holidays never had our room refreshed or clean the entire time. The entire facility was disgusting and the rooms were full of mold. Not a safe environment to stay. Hot tub and pool area was overcrowded and absolutely abhorrent to look at. Just plain filthy! Would never recommend this facility or hotel chain.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful location, amazing and kind staff but amenities such as pool/hotub is way to overcrowded to actual use/enjoy
Stayed 1 night in May 2026