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Hotel Citadelle

3.0 star property
Charming hotel where guests can relax with newspapers or start the day with coffee at the cafe, all while enjoying attentive service from the helpful staff.

Choose dates to view prices

Hotel Citadelle in Les Rivières offers genuine value with a warm welcome, free WiFi, and daily manager's reception. Travelers appreciate the attentive staff and practical amenities like extended parking, luggage storage, and 24/7 front desk assistance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is ￥10,285
￥12,240 total
includes taxes & fees
Jun 4 - Jun 5

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About this property

Hotel Citadelle

  • Hotel near Laval University
  • Hotel Citadelle provides amenities like a free daily manager's reception and a coffee shop/cafe. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking and extended parking
    • Coffee/tea in the lobby, smoke-free premises, and free newspapers
    • Luggage storage, an elevator, and a vending machine
    • Guest reviews say great things about the overall value and helpful staff
  • Room features
  • All guestrooms at Hotel Citadelle feature comforts such as air conditioning, as well as amenities like free WiFi and free newspapers. Guest reviews speak well of the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with free toiletries and hair dryers
    • TVs with cable channels
    • Refrigerators, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 063070, 2026-07-31

Frequently asked questions

Is Hotel Citadelle pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Citadelle?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Citadelle on Jun 4, 2026 start from ￥10,285, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Citadelle?

Check-out is at 11:00 AM.

Where is Hotel Citadelle located?

Located in Les Rivières, this hotel is within 3 mi (5 km) of Carie Factory Amusement Center, Recreofun Amusement Centre, and Base de plein air de Sainte-Foy. Club de Golf L'Albatros Ste Foy is 2.5 mi (4.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.6

Cleanliness

7.0

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 347 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bathroom was updated, but blankets were stained and need to be updated. Otherwise very good for the money.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mor

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean and comfy. I had a great time at this location, definitely recommend it
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Aisha

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was super friendly and attended all our requests without a problem. The room and everywhere was very clean and neat. Beds comfortable. Had a great stay ! 100% will return when we are back to quebec
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Great auberge style accommodation, friendly and helpful staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good room for a night
Stayed 1 night in Sep 2025
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and spacious, the location was great
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and place is quite , good to relax there and good prices
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Roxanna

Liked: Cleanliness, property conditions & facilities
Nice clean and the beds are so comfortable.
Stayed 1 night in May 2025
Verified

6/10 Okay

Tommy

Liked: Cleanliness, amenities
The room in good condition, old building
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was very friendly and professional.
Stayed 1 night in Jun 2025
Verified

8/10 Good

ZAYNAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shannen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and the room was what we expected from what was advertised.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Naushin

Liked: Staff & service, amenities, property conditions & facilities
It was very comfy with all the necessities in it
Stayed 1 night in Jul 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time and we were very happy about the weather and we were able to get some rest
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and reasonable price

This hotel was a great price for being in Quebec City and was quite drivable for Old Quebec City (the main purpose of our trip). We really enjoyed not only the location, but the basement room that had private bedrooms for us. This is definitely a room I would book again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, clean and quick for request work.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Brent

Liked: Amenities
I know people don’t have to speak English but the staff here did a great job.
Stayed 1 night in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Relatively close too airport. Bathroom fittings new and clean.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
was a good stay for an overnight. it is a bit out dated but not bad to stay. The AC needs to be updated for sure, room had a bit of musty smell. bed was comfy though
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, inviting, room was clean and easy check in. Safety wise, the wired in smoke detector is non existent. For a hotel it is a 2, for a motel it is a 5
Stayed 1 night in Sep 2025
Verified

8/10 Good

JACS

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean remodeled room. Nice comfy bed everything was clean AC worked TV worked shower good pressure 👍 Will definitely return. Thanks
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sylvia

Liked: Amenities, property conditions & facilities
It was a good place to stay, inexpensive and quiet, nice staff and clean place. There is a lot of carpet so a strong smell of cigarette smoke maybe from years prior?
Stayed 2 nights in May 2025