Hilo Hawaiian Hotel, Trademark Collection by Wyndham
4/10 Poor
"I would not recommend this hotel, unless there were no other decent choices. The front desk wasn't friendly or particular helpful both days we were there. Room was not great, none of us slept, roach on nightstand next to me. The reason I didn't give it lower was because of the bar restaurant. We were tired and hungry when we got in so went for the casual food in the bar area. Server was terrific, food was very good and live band playing was honestly incredible. This was the only good thing about our hotel experience. "
A Private Getaway in the Rainforest. One mile from Volcano National Park.
2/10 Terrible
"I felt the property was clean enough, but definitely smelled like mold and mildew. . Jim has a very strict rule book that is quite offputting when you walk in. Not because the rules are so unreasonable it’s just the stern and preaching matter of them that was a red flag. He lives on property, but it was obvious that he was always there and lurking around and pretty much knew if you flushed the toilet, or you forgot to turn off the light. It was stressful in the way of feeling like that to make sure that everything was perfect and according to the rules,I did not have a good intuitive feeling about this person, but I did the best I could and overall it was a good experience and stay in the volcano national Park. But after everything, we did to make sure everything was just as we found it. We were then told that we had stained the sheets, which we absolutely did not do any such thing and now he’s trying to charge us for themus and say that we soiled them like there were some kind of blood on them, which is impossible and one of his rules is no Thai food in bed so we had no food in bed so I have no clue what he’s talking about and sent me pictures that were so Zoomed in on to the point of blurriness with some little dot or tiny black little nothing. It’s just ridiculous. It’s not about the sheets. It’s about the fact that the place felt uncomfortable because of how rigid he is and how much he obviously does not have a good energy and a bit creepy. So we would not recommend it."
"A beautiful old home in a lovely neighborhood only 8 minutes from downtown. The host was friendly and the breakfast was amazing- fresh fruit from their own trees. Super clean. "
"We had a very pleasant stay and would choose this accommodation again. It’s not high end but felt clean, welcoming and fit our needs perfectly as a home base as we waited for the volcano. It was very close to the volcano park and conveniently near to local restaurants etc. We felt like we had our own space and felt like the shared bathrooms were not a problem at all. "
Embrace the soothing trade winds & let the ocean breeze carry your worries away
8/10 Good
"Everything about this property was absolutely amazing! I felt like I moved into an actual home just because I was able to wash and dry my clothes with accessible machines when I need to; WITH DETERGENT PROVIDED! I enjoyed that so much. I can’t wait to book this place again for future trips back to Hilo!"
Pu'u 'O'o Trailhead is located in an area of Hilo known for its beautiful island views. Hilo is home to 278 hotels and other accommodations, so you can find something that's perfect for your stay.
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