Punta de s'Arena

I can honestly say that the customer service here , was the best I’ve ever experienced. Nothing was too much trouble. They even brought us a doormat when it rained! Our room was perfect, we chose the split level option which was great, felt very spacious. Loved the complimentary robes and slippers. Beach just across the road. Superb DJ playing chill vibes around the pool . Great that you could choose a bed for no extra charge. We had such a fantastic stay here , we will definitely be returning .

Clean rooms, spectacular view. Friendly staff

We stayed in The Unexpected for one-night in September 2025. 
We had been in Ibiza and chose to stay at The Unexpected for the closing night of Dimitri Vegas and Like Mike. 
We stayed in an Anything Can Happen Suite and would highly recommend choosing that room. It’s stunning, luxurious and you feel like a bit of a rock star!

While the upfront price might seem expensive, once you factor in getting free show tickets and a bottle of champagne (I was expecting a cheap Cava but it was a limited edition bottle of Moet!), it’s actually reasonably good value. I’d also highly recommend the taking the breakfast - it is perhaps the best hotel breakfast I’ve ever had. There’s so many options, from the ice cream machine, cava, pizza, caviar, to all the usual options… amazing. The walk in price was €60 - and expensive breakfast on first look - but I’d say the quantity and quality of the food more than justify that price! Despite the proximity to the ‘club’ it’s actually very quiet in the room. You could hear the music on the balcony, but we never heard other guests or the music when we were in our room. The only downside of a high-end 5 star hotel is that the bar and extra prices are all high-end. And there will always be guests with clearly more money than you. I’d recommend staying at least one night in The Unexpected on your Ibiza trip.