プラウブナケンのホステル

「リーズナブルにダイビングできました！」

「I booked this hotel for my family, and they really enjoyed their stay! They loved the beautiful hotel and views, and they had a lot of fun at the mini water parks. The only downside was the poor phone connection and the Wi-Fi not working. They reported the Wi-Fi issue three times and were told someone would come fix it, but unfortunately, it still wasn’t working when they checked out. Overall, my family had a great time and enjoyed their stay!」

「Friendly staff; Great gateway to Bunaken and others; Far from the Manado city center. 」

「Comfortable glamping with great view. Clean and comfortable. 」

「値段の割に部屋のクオリティ、サービスが悪い」

「A lot of maintenance being done. Was assigned a room, was put into a construction area and had paint fumes fill my room from the a/c unit. Went to the desk to get another room and took the staff over 30 minutes to respond and find me another room. Very poor response. Newly assigned room was acceptable. Tried to talk to manager and was told in meetings. Finally able to talk to manager about 2 hours later. Restaurant air conditioning was very poor. Not comfortable at all. Was told menus were in...

「値段の割に満足度が高いです。 不満はエアコンの効きが少し弱いくらいですが我慢できるレベルでした。」

「First: Extra friendly and helpful staff! Good location near seaside restaurants and shopping malls. Good breakfast. But 1. Safety box didn't work before and after repairing 2. You had to tell reseption if you wanted to go to swimming pool, because it was locked. Waiting every day somebody to come and open the door. 3. We got somebody elses laundry and some of ours were missing. Found later. 4. The elevator didn't work properly. It left us too high and we had to jump out. Out of order in last...

「スタッフが親切で、施設はきれいでした。」

「喫煙と禁煙の部屋が選べるのを知らずに滞在中お部屋を変えてもらったのですがバスルームに忘れ物をしたのに気付きスタッフに話したところ忘れ物はなかったとの返事。同じホテルの部屋から移動で間違いなく忘れたものが出てきません。物を忘れたら出てこないと思っていいです。海外はそういう所が多いと聞いてましたがスタッフの態度が悪かったです。ヘアゴムでさえ忘れ物として取っておくと言ってましたが私が忘れたものはどこに消えたのでしょう？気分が悪くなり残りの日にちキャンセルしました。その場で残り3日間の部屋代は返金すると言われましたが後ほどエクスペディアさんからホテルからの返答は返金できないとのこと。その旨チェックアウトの時に話したと嘘を言われました。信用のならないホテルです。二度と泊まりません。」

「近くにスーパーマーケットがあり便利です。コストパフォーマンスは最高です。完璧を求める人は一流ホテルに泊まるべきです。」