8/10
Overall we enjoyed our stay here. The unit had all of the amenities we needed and included kitchen, bath and laundry supplies to our surprise. It did not have a water filtration system however ample water was delivered as needed. It was clean however the floors were dirty but they sent a cleaning lady, also included, Appliances are all in working order but are old. My biggest issue was with the handling of the rental during the Covid 19 pandemic. We paid for 2 weeks but had to cut our stay short as the Canadian government ordered us home ASAP. This was not a choice. We made the short walk over to the rental office the day before our emergency flights out and we’re told that their cancellation policy was no refunds. Normally I would understand this however, given the extenuating circumstances, I was hoping that their policy would be more compassionate. We stayed there exactly one week. Also travel can be arranged through the rental company. It’s pricier than hailing a cab at the airport but oh so convenient! They were waiting for us with a big enough, air conditioned vehicle. A caution though for changing a shuttle reservation that requires prepayment...No refunds or rescheduling here either, that we learned when our return flight was delayed. I was pleasantly surprised about an hour before we had to leave for the airport though when we got a call that a shuttle was in the area and WOULD take us to the airport. Thank god for that. I’m summary, I would recommend the unit and the location with the above notices.
Andrea D.
2020 年 3 月に 14 泊滞在