I stayed here in July, two weeks after undergoing a shoulder replacement and was between leases.
After booking, Beatriz told me I could not use the balcony, open the balcony doors or use it, use the kitchen appliances, washer/dryer, air conditioning and I could use the dishwasher once.
I arrived to dishes in the sink and a large wet spot on the sheets that I hope was water.
With one useable arm and both a washer and maid I paid for I washed the sheets in the shower with detergent I paid for. (None provided obviously). I informed Beatriz that the sheets weren’t clean and she called me a liar and said I must have used the washer. She checked the gas meter the next day. Washing sheets left handed in a shower takes 8 hours. She followed up drunk at 5:15am to say threaten me that she wouldn’t show up alone if I used the gas appliances. (I have all of this in writing as does VRBO)
I booked for two but was told I couldn’t have guests at all (I was using home healthcare to change bandages, they visited daily). Beatriz said guests weren’t necessary for me so she changed my reservation.
So in July, 117F RealFeel, im in a body wrap, no AC, no ability to exit or open a door (that meant eviction), and alone. Beatriz, drunk again, says she’s following me and knows I left. I said I was in the apartment. She said I’m being watched and if I leave she will know immediately.
The unit was ”meh” but not the problem. The manager created the awful experience. DONT BOOK