Balai Princesa

Property class: 3.5

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful
You can look forward to free cooked-to-order breakfast, a free roundtrip airport shuttle, and a coffee shop/cafe at Balai Princesa. Treat yourself to reflexology or a massage at Balai Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a sauna.
The current price is ￥12,303
￥15,009 total
includes taxes & fees
Nov 14 - Nov 15

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior King Room

A neatly made bed with a brown blanket, a decorative wall panel, and two hanging lamps.

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A hotel room with two beds, each with a headboard, a nightstand, and a decorative wall panel.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

A hotel room with two beds, a small table, and a decorative wall panel.

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

A hotel room with two beds, each with a green and white bedspread, purple pillows, and a small table with a plant. There are wicker lamps above the beds and a wooden partition in the background.

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 4 Double Beds
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About the neighborhood

Located in Puerto Princesa City Centre, a neighborhood in Puerto Princesa, Balai Princesa is near the airport. Plaza Cuartel and Iwahig Penal Colony are local landmarks, and the area's natural beauty can be seen at Mendoza Park and Lu-Li Island. Visit our Puerto Princesa travel guide
Map
5300, MIMAROPA, Puerto Princesa, Socrates Rd

What's nearby

  • A coastal promenade with palm trees, a large heart-shaped sculpture, and the words "PUERTO RICO" on a white wall.
    Puerto Princesa City Baywalk
    7 min drive - 3.5 km
  • A beach with clear turquoise water, rocky cliffs, and traditional boats.
    Palawan Special Battalion WW2 Memorial Museum
    15 min drive - 5.9 km
  • Robinsons Place Palawan
    5 min drive - 1.8 km
  • SM City Puerto Princesa
    6 min drive - 2.5 km
  • NCCC Mall Palawan
    6 min drive - 2.8 km

Getting around

  • Puerto Princesa Airport (PPS)
    5 min drive

Restaurants

  • McDonald's
    12 min walk
  • MeetUp Cafe And Bar
    17 min walk
  • Ver De Cafe
    2 min drive
  • Elmers Pares Plaza
    11 min walk
  • Isla Casoy Coffee Bar
    18 min walk

About this property

Balai Princesa

  • Hotel located in Puerto Princesa City Centre
  • At Balai Princesa, you can look forward to free cooked-to-order breakfast, a free roundtrip airport shuttle, and a coffee shop/cafe. Indulge in reflexology and a massage at Balai Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a sauna.
  • You'll also enjoy perks such as:
    • Free self parking
    • Tour/ticket assistance, 1 meeting room, and a 24-hour front desk
    • Coffee/tea in the lobby
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Balai Princesa boast thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi.
  • Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets

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￥8,275 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Lilim Cafe'

Things to do

  • Full-service spa
  • Hot tub
  • Sauna

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Balai Princesa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Balai Princesa?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Balai Princesa on Nov 14, 2026 start from ￥12,303, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Balai Princesa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Balai Princesa?

Check-out is at noon.

Does Balai Princesa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Balai Princesa located?

Located in Puerto Princesa City Centre, this spa hotel is within 2 mi (3 km) of Robinsons Place Palawan, SM City Puerto Princesa, and Palawan Heritage Center. Mendoza Park and Plaza Cuartel are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Balai Princesa Reviews

9.2

Wonderful

9.2

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 67 out of 91 reviews
Rating 8 - Good. 15 out of 91 reviews
Rating 6 - Okay. 6 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 1 out of 91 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great the massage was fantastic, the restaurant was super and the hotel was awesome
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the jacuzzi. The staff were very helpful and welcoming. They booked us a ride going to a restaurant that we wanted to visit and gave us tip to get going. My husband left his phone in the room and they arranged everything just so it can be delivered to us safely before flying back to US. The room was spacious, too. It is worth it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
A lovely stay at Balai Princesa. The lady at the front desk was extremely helpful, she recommended a wonderful seafood restaurant with exceptional sunset views (Badjao). She also sorted us with bike hire from Ezrah’s. Our room was clean, breakfast was good. The property was in a great location for exploring Puerto Princesa.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Off the main road for a quiet stay. Comfortable spacious 2 bed room. We much appreciated the included breakfast and the airport transfer! Staff was very attentive,we went out for dinner they were kind to be waiting for us on our return.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean but no TV or WiFi. Staff were nice and helpful. Cafe restaurant was very good.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and the property was very clean. The hotel is located near a Robinson’s Mall, which was great because we were able to take a tricycle to get some dinner.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad to say about this hotel it’s a five room hotel. Good food for breakfast. Wi-Fi was a bit spotty. Hot tub works but has seen its day.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and organized and the staff were very helpful. The receptionist help us outside to get a tricycle for our ride to city centre which we could have done it ourselves but they go up and beyond to help us. We wanted to stay longer but our time was so slim. We will comeback to this hotel again. Highly recommended
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet and the staff are very friendly
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place with great amenities

The place is very nice and cozy. Good location close to everything. The staff was awesome very friendly and accommodating.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all helpful.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous place,staff is always accomodating and respectful,will definitely back on this place,Me an dmy mom love the balai massage!!!recommended!
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice. Room was comfortable. Had the best massage ever.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and artful with the bonsai garden.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :))
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel and the friendliness of the staff. They were very helpful and accommodating. we'll surely recommend this hotel to our friends and family. Keep it up!
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just only 5 rooms when stayed there. Adding more i believe... Good food at the cafe...bacon wrapped shrimp awesome......Had a jacuzzi & sauna which was excellent. Would stay again for sure.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share. The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too. Highly recommend for a retreat type feel.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful. What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either.
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
So high aircon , food was not good, that hotel price for one night was so high for that all service not good. Breakfast was not good, you must order small list food, what was not enought, if you want order example extra eggs. You must pay extra. Restaurant that food was not enought they list, ”sorry no have”. Yacuzzi look so dirty and we wouldnt want go that kind water to relax. People are so nice and nothing bad to say them. I quess owner was creed and not was so cleaver to thinkig forward to clients was happy. I been Manu same kind price hotel all in the world and this is nightmare.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a very pleasant stay! Highly recommended!

My wife and I spent 2 nights here and had a very pleasant experience! The hotel is comfortable, the bed was nice, the A/C was consistent, and the hotel staff were very helpful and courteous. We also took advantage of their spa services and got a couples massage, which was one of the best massages I’ve had in a while. We also had a fun time hanging out in the jacuzzi. The restaurant (Lilim Cafe) had some of the best food we had during our stay in the Philippines, to my pleasant surprise! Would highly recommend. The only (minor) issue we encountered was the slow/unreliable wi-fi in our room (might not be an issue for all rooms, but was for ours). We had to go out into the lobby or the restaurant whenever we wanted consistent and adequately fast internet connections. Despite this, we would book again!
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balai Princesa was a quiet, intimate, comfortable stay. We were a group of three and stayed for a night before traveling to El Nido. Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute. We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening. Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet. We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go. We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning. Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place staff was wonderful. I would stay here again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Jun 2025