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Hotel Silberstein

3.5 star property
Comfortable boardwalk/promenade hotel, walk to Galápagos National Park

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Silberstein

Photo gallery for Hotel Silberstein

Outdoor pool, open 8:00 AM to 6:30 PM, pool umbrellas, sun loungers
Courtyard
Classic Twin Room | Down comforters, pillowtop beds, in-room safe, desk
Bar (on property)
Classic Twin Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Hotel Silberstein

Reviews
7.0

Good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry

Explore the area

Map
00000, Galapagos, Puerto Ayora, Ave Charles Darwin & Seymour
  • Popular LocationCharles Darwin Research Station9 min walk
  • Popular LocationPlaya de los Alemanes10 min walk
  • Popular LocationMalecon10 min walk
  • AirportIsla Baltra (GPS-Seymour)97 min drive
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Room options

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About the neighborhood

Puerto Ayora

Located in Puerto Ayora, Hotel Silberstein is in the city center and on the boardwalk/promenade. While the natural beauty of Galápagos National Park and El Chato Ranch can be enjoyed by anyone, those looking for an activity can check out Las Grietas. Take an opportunity to explore the area for water adventures such as scuba diving.
Visit our Puerto Ayora travel guideOpens in a new window

What's nearby

  • Charles Darwin Research Station - 9 min walk
  • Playa de los Alemanes - 10 min walk
  • Malecon - 10 min walk
  • Las Ninfas Lagoon - 11 min walk
  • Tortuga Bay Beach - 2 min drive

Getting around

  • Isla Baltra (GPS-Seymour) - 81 min drive

Restaurants

  • Golden Prague Galapagos - 4 min walk
  • 1835 Coffee Lab - 1 min walk
  • The Rock - 7 min walk
  • Limón Café Bar - 6 min walk
  • Il Giardino - 3 min walk

About this property

Hotel Silberstein

Hotel by the ocean
A free breakfast buffet, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Silberstein. Free WiFi in public areas is available to all guests, along with a garden and a library.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • A roundtrip airport shuttle (surcharge), meeting rooms, and tour/ticket assistance
  • Multilingual staff, coffee/tea in the lobby, and smoke-free premises
  • Luggage storage, laundry services, and a TV in the lobby
Room features
All guestrooms at Hotel Silberstein offer comforts such as air conditioning, in addition to amenities like safes.
Extra amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 65.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per person (one way)
  • Rollaway bed fee: USD 65.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

Pool access available from 8:00 AM to 6:30 PM

Property is also known as

Hotel Silberstein
Hotel Silberstein Puerto Ayora
Silberstein Hotel
Silberstein Puerto Ayora
Galextur Hotel Puerto Ayora
Hotel Silberstein Galapagos Islands/Puerto Ayora, Santa Cruz
Hotel Silberstein Galapagos Islands/Puerto Ayora
Hotel Silberstein Hotel
Hotel Silberstein Puerto Ayora
Hotel Silberstein Hotel Puerto Ayora

Frequently asked questions

Does Hotel Silberstein have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–6:30 PM.

Is Hotel Silberstein pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Silberstein?

This hotel doesn't offer parking.

What time is check-in at Hotel Silberstein?

Check-in begins at noon.

What time is check-out at Hotel Silberstein?

Check-out is at 10:00 AM.

Does Hotel Silberstein provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.

Where is Hotel Silberstein located?

Located in the heart of Puerto Ayora, this hotel is steps from Galápagos National Park, Academy Bay, and Fishing Piers. Charles Darwin Research Station and Playa de los Alemanes are also within 10 minutes.

Hotel Silberstein Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, great staff
The location is absolutely perfect. Close walking to everything, restaurants, fish market, Charles Darwin centre, and harbour. Qiuet. the staff were more than helpful.

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2016 galapagos
Very nice hotel for the money close to everything. Walking distance.

8/10 Good

Traolach

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Dawn, Minneapolis, MN USA

Not impressed
Our room and the bathroom were both on the small side. The air conditioning was very hard to regulate, basically one temperature and fan speed. It was too cold with it on and too hot with it off. While the pool area was nice, we sure wish there would have been lounge chairs. Mainly tables and chairs, plus three half loungers. I expected more for the money so was disappointed with what we got.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Spur of the moment surprise!
My husband surprised me with a trip to Ecuador for my birthday. He booked the flights and accommodations 3 days before we left and we were pleased with our accommodations and the location of Hotel Silberstein!

8/10 Good

patricia, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly but rusticAppropriate for Gallapagos
Friendly and clean Staff tried hard to make as good as possible

6/10 Okay

Nicholas, Brewster

Liked: Cleanliness, property conditions & facilities
Expected more for the price
This hotel is quaint & cute, but overpriced for what it offers. The room we were given was very nice, but it had frustrating drawbacks. The bathroom sink water was not potable (a little creepy), so a spigoted water container was provided by the sink. Toilet paper was not to be put into the toilet, but into the trash (yuch!). The pool was a bit cold & not heated. A refrigerator was not provided, nor was there an ice bucket or ice machine. But, by far, our biggest disappointment was the internet service, advertised as free high speed wifi, including in the rooms. In the public areas, the wifi sign-in was touchy & often failed, internet service was very slow & patchy, and, our biggest complaint, the wifi did not work at all in our third floor (walk-up) room, and we were finally told, the second day, that it never worked on that level. To use the weak internet there was, you had to sit in a hot & humid first-floor lounge. After a five-day cruise without internet, this additional two nights of poor/no service was extremely annoying, as we had business matters which needed attention. At $191 a night plus tax (coming to $233 a night with their steep taxes), this hotel disappointed us. I had wanted to change hotels a few days prior to our stay in Puerto Ayora, but this hotel gives no refund unless you cancel over a month in advance, unlike most others on hotels.com, which you can usually cancel only 1-2 days in advance.

8/10 Good

Katie , San Diego, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Puerto Ayora
We had a lovely stay at Hotel Silberstein. The AC was lovely in the room, the WiFi only worked in the lounge area (they said it worked in the room, but it didn't) and they tried to charge us $300 USD a night, thankfully I had the printed Expedia confirmation for $198/night and they honored that. The location is walking distance to the Charles Darwin Research Facility and about a 15 minute walk to the harbor. I'd stay here again.

10/10 Excellent

Jessica, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do it. You'll thank me.
WONDERFUL place. Highly recommend. And I thought it was perfect until I met the new chef they just hired for the hotel restaurant...who took it to a whole other level! Best meals I had during my entire Galapagos stay (I love good food!). And they breakfast buffet is perfect. Tons of choices, eggs the way you want them, fresh juice...and all in an air conditioned room. The hotel staff were great, helping with any and every question. And super personable. Rooms are very nice, and the pool hits the spot as a quick refresher after a long day trip. Bring some bug spray for when the sun goes down!

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendaciones
Realmente no recomiendo este hotel , la relación precio servicio es malo , mi novia se accidentó en sus instalaciones y nunca hicieron nada por ayudarnos, no entiendo cómo ustedes pueden tener en su lista hoteles de este tipo
Stayed 4 nights in Sep 2018