Puerto Aventuras Vacations from ￥46,402

La habitación las housekeeping solo tendían las camas, no barrían, ni trapeaban , no sacaban la basura del baño, toallas no dejaban suficientes para tres personas , no cambiaban las toallas para secar manos, la secadora de pelo no funcionaba les hice saber y no la reemplazaron,el refrigerador no servía congelaba todo, uno de los baños no tenía la puerta de crystal y se hacía un mojadero al bañarse, y ni así se nos otorgaba más toallas o algo para secar el piso, la taza liquidaba agua todo el tiempo el piso mojado , elevador solo funcionaba uno, y está súper pequeño y para todos los huéspedes wooow , la alberca el agua se ve súper sucia , el jacuzzi no funcionaba, el personal de la barra muy cortante, y uno de los q vigila grocero no sabe pedir las cosas a los huéspedes, me quiso sacar de la alberca por tener mi bebida por un costado, en otra opinión ya este hotel necesita ser remodelado. El precio no es tan barato y no es lo que se ve en las fotos más aparte deberían poner atención en su personal que no sea tan grecero y cortante, y q las q se encargan de hacer liempieza si cambien sábanas y toallas no solo tenderlas con las mismas sábanas y doblar las toallas solo por q se ven limpias .

Rooms were good, cleaned everyday which was a plus! Staff was very friendly and helpful also very attentive! This hotel is for families, so you will see a lot of kids running around but this did not affect us! Outdoor pool was good, we mostly stayed down by the beach which is much more relaxing than the pool area. The food was good, but I get it, family-oriented Hotel so expect more food for the little ones. Personally, I expected more sea food selection. The Restaurants where amazing! We did have to wait about 1 1/2 hours to gets seats @ The Big Ben, but it was worth it! Drinks were available at all bars; drinks were served quickly didn't have to wait too long.

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

Beautiful property. Everything was perfect from start to finish. The room, the food, the staff, the property. Honestly there isn’t anything I would change. This place is a winner in every category. I highly recommend. I went for a solo getaway but it could also be a perfect couples getaway as well.