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InterContinental Presidente Puebla by IHG

4.0 star property
Hotel in Puebla with 3 restaurants and a full-service spa

Choose dates to view prices

The InterContinental Presidente Puebla offers a complete experience with three on-site international cuisine restaurants and a spa with rejuvenating massages. Guests enjoy the shopping options and free in-room WiFi. The helpful staff consistently receives positive reviews.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
The current price is ￥13,065
￥15,547 total
includes taxes & fees
Nov 23 - Nov 24

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(37 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed (Dining Area)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 59 sq m
  • Sleeps 7
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Presidential Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 96 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Classic Room, 1 King Bed, Accessible Bathtub (Mobility) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

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About the neighborhood

Map
72140, PUE, Puebla, Blvd Hermanos Serdan 141

What's nearby

  • Fuente de los Frailes - 10 min walk - 0.9 km
  • Galerías Serdán - 15 min walk - 1.3 km
  • Museum of the Mexican Army and Air Force - 6 min drive - 2.3 km
  • Triangulo Las Animas Shopping Center - 6 min drive - 2.7 km
  • Cuexcomate Volcano - 7 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Carl’s Jr. - ‬3 min walk
  • ‪Xanta Gastronomía - ‬4 min walk
  • ‪La Cocina de Los Angeles - ‬1 min walk
  • ‪María Ofelia - ‬4 min walk
  • ‪Tortas El Rayito - ‬7 min walk

About this property

InterContinental Presidente Puebla by IHG

Upscale hotel near Zócalo de Puebla
Take advantage of a grocery/convenience store, a terrace, and an art gallery on site at InterContinental Presidente Puebla by IHG. Treat yourself to a deep-tissue massage at the onsite spa. Be sure to enjoy international cuisine at one of the 3 on-site restaurants. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a shopping center shuttle, and ATM/banking services
  • Wedding services, a ballroom, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 200 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and video-game consoles

Similar properties

Exterior
Holiday Inn Express Puebla by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,612 reviews
The price is ￥9,242
￥10,998 total
includes taxes & fees
Nov 30 - Dec 1
Holiday Inn Express Puebla by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cocina de los Angeles
  • Lobby Bar
  • Pescao y Limon

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (189,263 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel

Frequently asked questions

Does InterContinental Presidente Puebla by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at InterContinental Presidente Puebla by IHG?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at InterContinental Presidente Puebla by IHG on Nov 23, 2025 start from ￥13,065, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Presidente Puebla by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a fee of USD 70 per pet, per night. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at InterContinental Presidente Puebla by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at InterContinental Presidente Puebla by IHG?

Check-out is at 1 PM.

Where is InterContinental Presidente Puebla by IHG located?

Situated near the airport, this spa hotel is within 1 mi (2 km) of Fuente de los Frailes and Galerías Serdán. Museo del Ferrocarril and National Museum of Mexican Railroads are also within 2 mi (3 km).

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InterContinental Presidente Puebla by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1008 reviews
Rating 8 - Good. 199 out of 1008 reviews
Rating 6 - Okay. 74 out of 1008 reviews
Rating 4 - Poor. 37 out of 1008 reviews
Rating 2 - Terrible. 27 out of 1008 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maria Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and helpful, the facilities were great, overall one of the best stays
Stayed 1 night in Jul 2025

8/10 Good

carlos

Liked: Cleanliness
Ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property that still does everything right!
Stayed 5 nights in Aug 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice place
Stayed 1 night in May 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service here is amazing. The staff is super friendly, definitely would recommend to anyone traveling to puebla.
Stayed 3 nights in Mar 2025

10/10 Excellent

RAFAEL PINEDA

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Mamdouh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL
Stayed 2 nights in Dec 2024

10/10 Excellent

Siu Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Grant Hotel
Stayed 2 nights in Apr 2025

8/10 Good

Daniel Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice architecture, design is not old but not new. Outside area by the pool is lovely, cool and green. Hotel is pet friendly, which is why I stayed. Nice overall location. Parking is convenient and staff is super friendly
Stayed 1 night in May 2025

8/10 Good

Israel

Liked: Staff & service
Not a fan of peto friendly in hotel restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and dog friendly 😁
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet place with great security.
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent facilities and very friendly staff

Great time at this hotel, facilities are very well maintained and very clean. The staff is very friendly and willing to help, we had a great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities
No
Stayed 1 night in Aug 2025

10/10 Excellent

julio adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back at any time

Convenient location, good facilities and excellent customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Nov 2024

8/10 Good

Mayelin

Liked: Cleanliness, staff & service, property conditions & facilities
Room had no fridge, asked customer service and they said they would send one to the room. I was there 3 days and it never arrived
Stayed 3 nights in Aug 2025